User's Manual
Polycom Kirk 5020-5040 User Guide Information
80  Polycom, Inc. 
purchase from Polycom or its authorized reseller. Polycom’s sole obligation 
under this express warranty shall be, at Polycom’s option and expense, to 
repair the defective product or part, deliver to Customer an equivalent product 
or part to replace the defective item, or if neither of the two foregoing options 
is reasonably available, Polycom may, in its sole discretion, refund to Customer 
the purchase price paid for the defective product. All products that are replaced 
will become the property of Polycom. Replacement products or parts may be 
new or reconditioned. Polycom warrants any replaced or repaired product or 
part for ninety (90) days from shipment, or the remainder of the initial warranty 
period, whichever is longer. Products returned to Polycom must be sent 
prepaid and packaged appropriately for safe shipment, and it is recommended 
that they be insured or sent by a method that provides for tracking of the 
package. Responsibility for loss or damage does not transfer to Polycom until 
the returned item is received by Polycom. The repaired or replaced item will be 
shipped to Customer, at Polycom's expense, not later than thirty (30) days after 
Polycom receives the defective product, and Polycom will retain risk of loss or 
damage until the item is delivered to Customer.
EXCLUSIONS. Polycom will not be liable under this limited warranty if its 
testing and examination disclose that the alleged defect or malfunction in the 
product does not exist or results from:
• Failure to follow Polycom's installation, operation, or maintenance 
instructions.
• Unauthorized product modification or alteration.
• Unauthorized use of common carrier communication services accessed 
through the product.
• Abuse, misuse, negligent acts or omissions of Customer and persons under 
Customer's control; or
• Acts of third parties, acts of God, accident, fire, lighting, power surges or 
outages, or other hazards.
WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT 
OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR 
BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR 
REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM'S OPTION. TO 
THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES 
AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER 
WARRANTIES, TERMS, OR CONDITIONS,
EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, 
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR 
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR 
PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH 
DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE 
EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR 
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER 
LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, 
MAINTENANCE OR USE OF ITS PRODUCTS.
SUPPORT & SERVICE AGREEMENTS. If you purchased your product from 
a Polycom Authorized Reseller, contact the Authorized Reseller for 
information about support and service agreements applicable to your product. 










