User's Manual
Polycom Kirk 5020-5040 User Guide Navigating Handset
20  Polycom, Inc. 
This is especially relevant when you are writing/editing words or 
entering/editing numbers and want to delete a letter or digit. 
 To delete, simply place cursor behind letter or digit and press right softkey 
to activate Delete.
Adjusting Volumes 
 When in the relevant menu, press left or right side of navigation key to 
adjust ringing and alerting volumes. 
 Press left side to turn volume down, or press right side to turn volume up.
Returning to Previous Menu 
 When in menu, press right softkey to activate Back or Exit. You now return 
to previous menu.
Leaving Menus 
 To leave menu, press the R key. This key will exit menu at once.
Shortcuts
The handset contains two types of shortcuts:
• Personal shortcuts
Personal shortcuts consist of functions you have chosen to add to a list of 
shortcuts. The list is assigned to the right softkey.
• Predefined shortcuts 
Predefined shortcuts are unchangeable and assigned to different keys on 
the handset.
Personal Shortcuts 
By adding specific functions to the list of shortcuts, you get quick access to 
functions you often use.
Note: Personal shortcuts can only be used when handset is in standby 
mode (on hook).
In the following you will find a description of how to add, use and remove 
personal shortcuts.
To add a shortcut:
1 While on hook, press Shortcut to enter the shortcut function.
2 Scroll to Edit shortcuts and press Select.
3 Scroll to the function, you want to make a shortcut to. 










