User's Manual
Polycom, Inc.  15 
Polycom Kirk 5020-5040 User Guide About Your 5020 / 5040 Handset 
Handset Display
The display is divided in three parts: Status bar, Display center and Softkey 
Text (see figure above).
The types of information shown in Status bar when: 
• on hook (idle) - display shows user ID, personal settings and time. If 
bluetooth activated (only 5040), the bluetooth icon is visible. If wireless 
headset connected (only 5040) the headset icon is visible.
• off hook - display shows user ID. 
The types of information shown in Display center when:
• on hook (idle) - display shows standby logo or call information when 
receiving an incoming call
• off hook - display shows a telephone icon. If a wireless headset is connected 
to the handset (only 5040), the display shows a telephone icon if the audio 
is in the handset, and it shows a headset icon if the audio is in the headset.
The types of information shown in Softkey text when:
• on hook (idle) - display shows 
Menu and Shortcut
Off hook
(active)
Shortcuts to phone book.
Keypad Lock/Unlock
On hook
(idle)
Locks/unlocks keypad (Menu + 
*).
Table 1-3 Handset Keys
J
Status Bar
Display Center
Softkey Text










