User's Manual
User Guide for the SoundPoint IP 650 Desktop Phone
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Forwarding Calls
There are two ways to forward incoming calls to another party:
• Static Forwarding: Incoming calls are forwarded in special cases (before 
ringing, if there is no answer, or if the line is busy).
• Dynamic Forwarding: You can forward a call to someone else as it is 
ringing on your phone.
All incoming calls can be forwarded to another party while Do Not Disturb is 
enabled on your phone. For more information, contact your system 
administrator.
Static Forwarding
To forward all incoming calls to another party:
1. From the idle screen, press the Forward soft key.
2. If multiple lines are configured on your phone, select the line to forward 
from the list using   and  .
3. Scroll to select the forwarding type you want to change, and then press 
the Select soft key. The options are:
— Always—To forward all incoming calls
—No Answer—To forward unanswered incoming calls
—Busy—To forward calls that arrive when you are already in a call
4. Depending on your selection:
Note
Call Forwarding is not available on shared lines.
This feature is local to the phone, and may be overridden by call server settings. 
For more information, contact your system administrator.










