Polycom SoundPoint 650 Quick Guide ISC Networking & Telecommuni ca tions Uni versi ty of Penns yl vania October 2009, v.
PennNet Phone: Polycom 650 Quick Guide Contents Icons and Indicator Lights Telephone Icons……………………………4 Envelope/Message Waiting Icon….4 Softkeys………………………………………4 Indicator Lights…………………………..4 Speed Dial Numbers Assigning a Speed Dial Key……………..9 Adding or Editing Speed Dial Keys……9 Using Speed Dial……………………………..9 Penn Online Directory……………………………….10 Phone Basics Making Calls…………………………………4 Answering Calls…………………………….4 Answering Calls on Multiple lines….4 Hang-Up /End a Call………………….….
PennNet Phone: Polycom 650 Quick Guide Button Display screen Call/Message Indicator Lines/Speed Dial Keys Softkeys Navigation Arrows Menu Messages Do Not Disturb Directories Application/Services * Conferences Transfer Redial Hold Microphone Mute Headset Speakerphone Volume Dial Pad Description View standard phone infor mation such as time, date, total number of missed calls, and select various softkeys. Shows thin red light when you have a message waiting.
PennNet Phone: Polycom 650 Quick Guide Icons and Indicator Lights Indicator Lights Telephone Icon The lights appear next to the line buttons when the buttons are assigned a campus telephone number. The telephone icon appears to the right of the line key and to the left of the phone number on the display. When you have new voice mail messages, the telephone icon is replaced by an envelope icon.
PennNet Phone: Polycom 650 Quick Guide Hang Up - End a Call Place Handset back on the hookswitch or Press the End Call softkey Rejecting/Silencing a Ringing Call You can ignore an incoming call and stop it from ringing. Press the Reject softkey to silence the ring of an incoming call. If voice mail is configured for the line, the unanswered call will default to voice mail and will show up in your Received Calls List.
PennNet Phone: Polycom 650 Quick Guide Accessing the Call Lists Clearing Call Lists You can view and track calls you missed, received, or placed. If the call was from another PennNet Phone subscriber, the person’s name and the last 5 digits of their phone number are displayed. For calls from non-PennNet Phone callers, only the phone number is displayed. The navigation arrows can also be used to access call lists. You can clear all entries or a single entry from a call list.
PennNet Phone: Polycom 650 Quick Guide Adding Contacts from a Call List To add a new entry: 1. Press the Directories key 2. Select Call Lists 3. Select Missed Calls, Received Calls, or Placed Calls 4. Use the navigation arrows and scroll through the list to find the contact 5. Press the More softkey 6. Press the Save or Cancel softkeys to confirm or reject the changes 7. To return to the display, press the Exit softkey or the Directory button. Editing Contacts To edit an existing entry: 1.
PennNet Phone: Polycom 650 Quick Guide Transferring a Call without Consultation Also known as a Blind Transfer; you can transfer a call without speaking to the person who is to receive the transferred call. 1. Ask the caller to stay on the line while you transfer the call 2. Press the Transfer key 3. Press the Blind softkey 4. Dial the number of the party to whom you want to transfer the call, press the Send softkey, and hang up the phone. The call is automatically transferred.
PennNet Phone: Polycom 650 Quick Guide 3. To return to both parties, select the More softkey, then the Join softkey 4. To disconnect from both parties, press the End Call key. Assigning a Speed Dial Key 1. To disconnect from one leg of the conference call and continue speaking with the remaining party: 2. Press the Split softkey to split the conference into two separate parties on hold 3.
PennNet Phone: Polycom 650 Quick Guide Using the Speed Dial Info List To call a contact assigned to a Speed Dial Index number, you must first access the Speed Dial Info List: 1. From the idle display, press the Up arrow to access the Speed Dial Info List 2. To place the call: Highlight an entry in the list, then press the Dial softkey or Press the key on the dial pad that corresponds to the appropriate Speed Dial Index number. 9.
PennNet Phone: Polycom 650 Quick Guide 6. Press the Save softkey to update the contact information. When receiving a call from the contact, you will hear the distinctive ring 7. To return to the display, press the Exit softkey. Listening to Ring Types 1. Press the Menu key 2. Select Settings > Basic > Ring Type 3. To hear a sample of a ring tone, use the navigation arrows to highlight the ring tone, and then press the Play softkey 4. When you hear the ring tone you want, write down its number 5.
PennNet Phone: Polycom 650 Quick Guide Phone Service Features PPS Web Tool PPS is a web tool that allows PennNet Phone subscribers and their proxies to manage telephone and voice mail features. Use PPS to turn on or select the PennNet Phone features, see complete feature list below. For more information about features visit http://www.upenn.edu/computing/voice/featu res.html Logging into PPS To access PPS, log in at http://pps.voice.isc.upenn.edu/. (PennKey authentication required.
