User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® Pano
- RealPresence Content Pod Power
- Power On the Content Pod System
- Procedure
- 1 Use the HDMI cable to connect the RealPresence Content Pod system to the monitor.
- 2 Connect the touch monitor USB cable.
- 3 Connect the power cord to the RealPresence Content Pod system or connect the LAN cable to power on the system by Power over Ethernet (PoE).
- 4 If it is not already connected, connect the LAN cable to the system for network connectivity.
- Procedure
- Power On Self Test (POST)
- Power Off a RealPresence Content Pod System
- Power On the Content Pod System
- RealPresence Content Pod Home Screen
- RealPresence Content Pod Power
- Share Content
- Note: The RealPresence Content Pod system does not support high-bandwidth digital content protection (HDCP). If you share HDCP-encrypted content, it is not shown.
- Share Your Screen
- Share Your Screen Using Miracast
- Procedure
- 1 Make sure the device is connected to the same Wi-Fi network as the RealPresence Content Pod system.
- 2 On the device, access the Miracast or compatible screen mirroring feature. Miracast is supported on a variety of devices that use different methods for accessing the feature. On most devices, the screen mirroring feature is accessed from the Settin...
- 3 On the device, select the name of the RealPresence Content Pod system shown on the home screen.
- 4 When prompted, enter the PIN shown on the RealPresence Content Pod home screen.
- Procedure
- Share Your Screen Using AirPlay
- Procedure
- 1 Make sure the AirPlay-enabled device is connected to the same Wi-Fi network as the RealPresence Content Pod system.
- 2 Access AirPlay on the device. On most iOS devices, the AirPlay feature is located in the Control Center that you open by swiping up from the bottom of the device. For details, check your device documentation.
- 3 Select the name of the RealPresence Content Pod system that is shown on the home screen.
- 4 When prompted, enter the PIN shown on the RealPresence Content Pod home screen.
- Procedure
- Share Your Screen Using Miracast
- Stop Sharing Your Screen
- Share Content from a Device Connected to RealPresence Content Pod
- Supported HDMI Input Resolutions and Frame Rates
- UHD
- 3840 x 2160p
- 24,25,30
- OHD
- 2560 x 1440p
- 50,60
- FHD
- 2560 x 1440p
- 50,60
- WSXGA+
- 1680 x 1050
- 60
- UXGA
- 1600 x 1200
- 60
- SXGA
- 1280 x 1024
- 60,70,75,85
- HD
- 1280 x 1024
- 50,60
- XGA
- 1280 x 1024
- 60,70,75,85
- Note: The way you set the resolution and refresh rate differs, depending on the type of operating system you have. Check your computer’s manual or help topics for the appropriate steps.
- Procedure
- 1 Connect one end of an HDMI cable to the HDMI Input port on the monitor. Connect the other end of the HDMI cable to the HDMI Output port on the RealPresence Content Pod system.
- 2 If your monitor has only a DVI input port, use a DVI-HDMI adapter to connect it to the HDMI output port of the RealPresence Content Pod system.
- Supported HDMI Input Resolutions and Frame Rates
- Stop Sharing Content from a Connected Device
- Polycom Pano App
- Install RealPresence Content Companion
- Use Content Companion in Standalone Mode
- Share Content Using Polycom Content Companion
- Check Application Information
- Connect to a Room System
- Disconnect from a Room System
- Share Local Content
- Stop Sharing Local Content
- Annotation Toolbar
- Annotation Toolbar Elements
- Annotation Toolbar Elements
- 1
- Expands the view of the whiteboard, blackboard, or content to full screen.
- 2
- Highlights briefly on content to note certain areas of interest.
- 3
- Provides drawing line widths.
- 4
- Provides color selections.
- 5
- Undoes the last annotation.
- 6
- Erases annotations made on whiteboard, blackboard, or content.
- 7
- Captures a snapshot of live content.
- 8
- Provides a blank whiteboard to create annotations.
- 9
- Provides a blank blackboard to create annotations.
- 10
- Exits the current content sharing interaction screen and returns to the Home screen
- Annotation Toolbar Elements
- Annotate Content
- Erase an Annotation
- Undo an Annotation
- Use Snapshot to Annotate Content
- Stop Sharing Annotated Content
- Highlight Content
- Create a Whiteboard or Blackboard
- Exit the Annotation Toolbar
- Annotation Toolbar Elements
- Troubleshooting
Polycom, Inc. 20
Troubleshooting
Your administrator is available to assist you when you encounter difficulties.
View System Information
Note that your administrator might ask you for the system serial number, software version, any active alert
messages, and other information.
Locate the System Serial Number
You can view the system serial number on the web interface of the Polycom Pano system, if your
administrator has granted users access.
» To locate the system serial number (14 digits), look on the back of the system.
Locate the IP Address
You can view the system IP Address on the Home screen of the Polycom Pano system.
View Polycom Pano App Log Files
Viewing the log file is helpful in determining the causes and solutions of problems. Before you open log
files, you must exit Polycom Pano app. You can find the log files from the following location:
● Windows 7 and 8: C:\Users\yourAlias\Polycom Pano app\log
● Mac: /Users/UserName/Library/Application Support/Polycom/Content Companion
Procedure
1 Click or tap on the application's title bar.
2 Click or tap Log Collector.
3 Enter the recipient’s email address.
4 Click or tap Send.
Regulatory Notices
Regulatory notices describe safety and legal considerations for using the following Polycom Pano
systems: