User manual
Chapter 15-Gateway Calls
15-14
10 For a gateway IVR Service, select the audio file for the following 
message types:
11 When defining a gateway IVR Service, it is recommended that the 
Roll Call option remains disabled.
12 Click the Video Services tab.
Table 15-1  Conference IVR Service Properties - Gateway General Voice 
Messages
Message Type Description
Enter Destination 
ID
Prompts the calling participant for the destination 
number. Default message prompts the participant 
for the conference ID (same message as in the 
Entry Queue IVR Service).
Incorrect 
Destination ID
If the participant entered an incorrect conference ID 
(in gateway calls it is the destination number), 
requests the participant to enter the number again. 
Dial Tone The tone that will be played to indicate a dialing 
tone, to let the calling participant enter the 
destination number.
Ringing Tone The tone that will be played to indicate that the 
system is calling the destination number.










