User manual

Polycom RMX 2000 Administrator’s Guide
15-13
3 In the Conference IVR Service Name field, enter a name that will
identify this service as a gateway IVR service.
4 Define the IVR Service Global parameters (it is recommended to use
the system defaults). For more details, see RMX 2000 Administrator’s
Guide, "Conference IVR Service Properties - Global Parameters” on
page 13-10.
5 When defining a gateway IVR Service, the following options should
remain disabled:
— Welcome Messages (in the Conference IVR Service - Welcome
dialog box).
— Chairperson Messages (in the Conference IVR Service - Conference
Chairperson dialog box).
— Password Messages (in the Conference IVR Service - Conference
Password dialog box)
6 Click the General tab.
The General dialog box lists messages that are played during the
conference. These messages are played when participants or the
conference chairperson perform various operations or when a change
occurs.
7 To assign the appropriate audio file to the message type, click the
appropriate table entry, in the Message File column. A drop-down list
is enabled.
8 From the list, select the audio file to be assigned to the event/
indication.
9 Repeat steps ? and ? to select the audio files for the required
messages.