User manual

Chapter 7-Operator Assistance & Participant Move
7-20
4 Click the Participants tab.
The New Conference - Participants dialog box opens.
You must define or add the Operator participant to the Operator
conference.
This participant must be defined as a dial-out participant.
Define the parameters of the endpoint that will be used by the RMX
User to connect to the Operator conference and to other conference to
assist participants.
For more details, see the RMX 2000 Getting Started Guide, "Participants
Tab” on page 3-21.
5 Optional. Click the Information tab.
The Information tab opens.
6 Enter the required information. For more details, see the RMX 2000
Getting Started Guide, "Information Tab” on page 3-25.
7 Click OK.
The new Operator conference is added to the ongoing Conferences list
with a special icon .
Enable ISDN/
PSTN Dial-in
Select this check box if you want ISDN and PSTN
participants to be able to connect directly to the
Operator conference. This may be useful if
participants are having problems connecting to their
conference and you want to identify the problem or
help them connect to their destination conference.
ISDN/PSTN
Network Service
and Dial-in
Number
If you have enable the option for ISDN/PSTN direct
dial-in to the Operator conference, assign the ISDN/
PSTN Network Service and a dial-in number to be
used by the participants, or leave these fields blank
to let the system select the default Network Service
and assign the dial-in Number.
Note: The dial-in number must be unique and it
cannot be used by any other conferencing entity.
Table 7-4 New Conference – General Options (Continued)
Field Description