Polycom CX5000 User’s Guide | 1 ® Polycom CX5000 User’s Guide March 2009 Edition Polycom P/N: 1725-31218-001 Rev A
| Polycom CX5000 User’s Guide POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. Microsoft, RoundTable, Windows, Windows Vista, Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Polycom CX5000 User’s Guide | 3 Contents Contents .......................................................................................................................................... 3 Regulatory Information ................................................................................................................. 4 Introduction .................................................................................................................................... 5 Polycom CX5000 Documentation ....
| Polycom CX5000 User’s Guide Receive a Video Call............................................................................................................... 22 Appendix A: Performance Tips .................................................................................................. 24 Tips for audio performance ..................................................................................................... 24 Tips for video performance ......................................................
Polycom CX5000 User’s Guide | 5 Introduction When you want to meet with people who are geographically separated, video conferencing gives you a greater sense of immediacy than a conventional telephone conference call. The Polycom® CX5000 Unified Conference Station is a next generation video conferencing system that provides a comprehensive conferencing experience through the use of 360 degree video and active speaker detection.
| Polycom CX5000 User’s Guide • Place an outgoing phone call. • Answer an incoming phone call. • Conduct an audio-only session. • Conduct an audio/video conference. The Polycom CX5000 is placed in the center of your conference table and connected to a computer, computer network, public switched telephone network (PSTN) analog phone line, and power data box.
Polycom CX5000 User’s Guide | 7 Figure 2. Polycom CX5000 device 1. Mirrors. Five mirrors reflect the light into the cameras. 2. Cameras. Five small cameras capture the images from around the room. 3. Light-emitting diode (LED) status lights. Three status lights indicate phone connection, audio/video activity, mute, and incoming calls. 4. Control buttons. Six buttons control speaker volume, mute, phone on/off hook, flash, and information. 5. Liquid crystal display (LCD) touch screen.
| Polycom CX5000 User’s Guide Figure 3. Polycom CX5000 touch-screen and buttons A. Privacy/Mute button. Audio and video input is halted or resumed. B. Volume down button. Decreases the volume for the ringer and the speaker. C. Volume up button. Increases the volume for the ringer and the speaker. D. External Dial-pad button. Indicates whether the external dial-pad is connected to the device. E. USB Status indicator. Indicates whether the Polycom CX5000 device is connected to your computer. F.
Polycom CX5000 User’s Guide | 9 Figure 4 below shows how the external dial pad and microphones can be positioned to enhance the Polycom CX5000 device in a larger conference rooms. Figure 4. External dial pad and satellite microphones Using the Polycom CX5000 as a Conference Phone If the Polycom CX5000 device is not connected to your computer, it still works as a standard conference telephone.
| Polycom CX5000 User’s Guide Using the Touch-Screen and Control Button Tutorial The Polycom CX5000 provides a brief on-device tutorial for the following common call scenarios: • Answering a call. • Making a three-way call. • Using call waiting. The following procedure guides you to the Touch-Screen and Control button on-device tutorial. 1. Press the Information button . 2. Select Info from the Information screen. 3. Select Tutorial. 4. Select LCD Touch-Screen & Control Buttons. 5.
Polycom CX5000 User’s Guide | 11 Note You must use a phone system that supports multiple phone lines to place conference calls. To place a phone conference call to a conference bridge 1. Press the On/Off hook button light. and listen for the dial-tone. The green LED status lights will 2. Enter the conference bridge phone number using the LCD dialing pad. The numbers appear in the phone number field. 3. Upon entry of the final digit, the Polycom CX5000 device will dial the number and place the call.
| Polycom CX5000 User’s Guide To accept a call during a conference 1. To answer a call-waiting tone during an existing conference call, push the Flash button to the incoming caller. 2. Press Flash button to talk again to terminate the call and continue with the existing conference call.
Polycom CX5000 User’s Guide | 13 Using Microsoft Office Live Meeting 2007 This section is written for people who use Microsoft® Office Live Meeting with Polycom CX5000 together. Microsoft Office Live Meeting is an online meeting space that your organization subscribes to or that your organization hosts on its own internal servers. With Microsoft Office Live Meeting, you can meet with your colleagues online, which allows you to collaborate in real time, even over long distances.
| Polycom CX5000 User’s Guide Figure 5. Link for joining the meeting If you are unable to connect to the meeting, open the Microsoft Office Live Meeting client by clicking Start, clicking All Programs, clicking Microsoft Office Live Meeting 2007, and then clicking Microsoft Office Live Meeting 2007. Enter the Meeting ID, Entry Code, and Location listed in the e-mail invitation or calendar item.
Polycom CX5000 User’s Guide | 15 • If you are not connected to audio, click the down arrow next to the Join Audio button, and then click Call Me. 3. If this is the first time you have joined a telephone conference, the New Phone Number dialog box will appear. Type your area code and your phone number, and then click OK. 4. In the Enable Call Controls dialog box, if you are a participant, click Join.
| Polycom CX5000 User’s Guide F Meeting pane. Shows meeting details, including meeting ID and entry code. G Recording menu. Presenters can start, pause, or stop a recording of the meeting, including audio. H Microphone mute icon. Click to mute or unmute your microphone. For the Polycom CX5000 you must use the on-device microphone mute button. I Speaker mute icon. Click to mute or unmute your speakers. For the Polycom CX5000 you must use the on-device speaker mute button. J Web Camera icon.
Polycom CX5000 User’s Guide | 17 1. Install the Conferencing Add-in for Outlook on your computer according to your administrator’s instructions. 2. In your Outlook Calendar, click Conferencing, and then click User Accounts. 3. In the User Accounts dialog box, under Office Communications Server, in the Sign-in name text box, type your sign-in name. 4. If necessary, click Advanced. In the Advanced Connection Settings dialog box, click Use these servers.
| Polycom CX5000 User’s Guide What You Should Do First Before you get started, make sure you have either Microsoft Office Communicator 2007 or Microsoft Office Communicator 2007 R2 installed on your computer and the Polycom CX5000 configured and connected to your computer. Make a Quick Phone Call With the phone capabilities of Communicator, you can make outbound PSTN calls, answer inbound PSTN calls, and make computer-to-computer calls.
Polycom CX5000 User’s Guide | 19 Make a One-Click Phone Call Each contact in your Contact List has a number that you can call by clicking the Call button associated with the contact. The number is the contact’s work number by default, but can change based on the number most recently used to call the contact. The Call button is shown below in Figure 9. Figure 9.
| Polycom CX5000 User’s Guide Type a New Number to Call In addition to one-click calling and using Call options, you can type the number you want to call in the Search box in the Microsoft Office Communicator window, as shown below in Figure 13. To type a new number and call it 1. In the Microsoft Office Communicator window, in the Search box, enter the number you want to call. Use the International Phone number format. Enter the country code, followed by the local phone number.
Polycom CX5000 User’s Guide | 21 Table 3 below shows the call controls and gives a brief description of what each one does. Table 3. Call controls Control Function End Call. Put call on hold. Mute your line during a conference call Transfer call to: another person another one of your devices (such as your cell phone). Display the dial pad. The dial pad is used to enter input to access voice mail and to enter pass code for conferences.
| Polycom CX5000 User’s Guide Place and Receive Video Calls If you have a Polycom CX5000 connected to your computer, you can place a video call to a contact. When the contact answers the call, she can see your video feed, even if she does not have a webcam. If the contact has a webcam connected to his or her computer, then you can see the video feed for that person in your Conversation window.
Polycom CX5000 User’s Guide | 23 To receive an audio/video call • Click the left pane of the Video Call invitation alert, as shown below in Figure 13. Left pane of video call invitation alert Set your status to Do Not Disturb Ignore call Redirect call to another phone or instant message Figure 13. The Video Call invitation alert When you accept a Video Call invitation, the Microsoft Office Communicator Conversation window opens and shows the caller’s video stream, as shown below in Figure 14.
| Polycom CX5000 User’s Guide Appendix A: Performance Tips Below are a few performance tips for getting the most from your Polycom CX5000 device. Tips for audio performance Review the following tips for getting the best audio quality during your phone session. • Place the Polycom CX5000 device in the center of the meeting table. If your room is large, consider seating the most active participants nearest to the device. • Encourage attendees to speak in their normal voice.
Polycom CX5000 User’s Guide | 25 Available documentation: • Polycom® CX5000 Users Guide • Polycom® CX5000 Deployment Guide • Polycom® CX5000 Release Notes • Polycom® CX5000 Quick Reference Card • Polycom® CX5000 Manuals • Setup Guide • Regulatory Information