Switch User Manual
Field Verified  Configuration Guide 
PN: 1725-36047-001_G.doc 
4 
Access Point Capacity and Positioning 
Please refer to the Polycom Deploying Enterprise-Grade Wi-Fi Telephony 
white paper. This document covers the security, coverage, capacity 
and QoS considerations necessary for ensuring excellent voice quality 
with enterprise Wi-Fi networks. For more detailed information on 
wireless LAN layout, network infrastructure, QoS, security and 
subnets, please see the Best Practices Guide for Deploying SpectraLink 
8020/8030 Wireless Telephones. This document identifies issues and 
solutions based on Polycom’s extensive experience in enterprise-class 
Wi-Fi telephony, and provides recommendations for ensuring that a 
network environment is adequately optimized for use with 
SpectraLink 8020/8030 Wireless Telephones. 
VLAN Support 
The Airespace Wireless Enterprise Platform with the AireOS 
operating system has the ability to manage different VLANs, each 
with a unique SSID. Many times customers will choose to place voice 
devices on a separate VLAN from data devices or they may choose to 
segment their network based on security policies. 
When VLANs are enabled, the Wireless Enterprise Platform uses 
802.1Q tags on traffic entering onto the wired network. These tags 
must be removed by a VLAN-capable switch before the packets reach 
the SpectraLink 8000 Telephony Gateway or SpectraLink 8000 SVP 
Server. On most switches, the switch port to which the SpectraLink 
8000 Telephony Gateway or SpectraLink 8000 SVP Server is connected 
must be configured as a non-trunked, or access port dedicated to the 
voice VLAN. If the port is set to trunked, the SpectraLink 8000 System 
equipment will not recognize the packet. 
If you are using a switch that is not capable of removing these 802.1Q 
tags, the SpectraLink Wireless Telephones must reside on the native 
(or management) VLAN. 
Notes on Configuration 
The AP must support SpectraLink Voice Priority (SVP). Contact 
your AP vendor if you need to upgrade the AP software. 
If you encounter difficulties or have questions regarding the 
configuration process, please contact the Customer Support Hotline at 
(800) 775-5330. The hotline is open Monday through Friday, 
6 a.m. to 6 p.m. Mountain time. 






