User`s guide

Polycom VVX Expansion Module Administrator’s Guide Addendum UC Software 4.1.6
Polycom, Inc. 30
Customize Enhanced Feature Keys
The Enhanced Feature Keys (EFK) feature enables you to customize the functions of any line keys, soft
keys, and hard keys on VVX phones and expansion modules. You can use EFK to assign frequently used
functions to line keys, soft keys, and hard keys or to create menu shortcuts to frequently used phone
settings on VVX 300, 310, 400, 410, 500, and 600 phones running UC software 4.1.6 or later.
See the table Configuring Enhanced Feature Keys for parameters you can configure and a brief
explanation of how to use the contact directory to configure line keys. Enhanced feature key functionality
is implemented using star code sequences (for example, *69) and SIP messaging. Star code sequences
that define EFK functions are written as macros that you apply to line and soft keys.
The rules for configuring EFK for line keys, soft keys, and hard keys are different. Before using EFK, you
are advised to become familiar with the macro language and parameters shown in the <efk/> section. For
more information on configuring enhanced feature keys and using macros, see Understanding Macro
Definitions in the Polycom UC Software 4.1.0 Administrator’s Guide.
Web Info: Using Enhanced Feature Keys
For instructions and details on how to use Enhanced Feature Keys, refer to Technical
Bulletin 42250: Using Enhanced Feature Keys and Configurable Soft Keys on SoundPoint IP,
SoundStation IP, and VVX 1500 Phones.
Note that you can include the configuration file changes and the Enhanced Feature Key definitions
together in one configuration file. Polycom recommends creating a new configuration file to make
configuration changes.
Configuring Enhanced Feature Keys
Central Provisioning Server ................................................................................................ template > parameter
Specify at least two calls per line key ............................................................ reg-basic.cfg > reg.x.callsPerLineKey
Enable or disable Enhanced Feature Keys .......................... features.cfg > feature.enhancedFeatureKeys.enabled
Specify the EFK List parameters ................................................................................... features.cfg > efk.efklist.x.*
Specify the EFK Prompts ........................................................................................ features.cfg > efk.efkprompt.x.*
Because line keys and their functions are linked to fields in the contact directory file -
000000000000-directory.xml (global) or <MACaddress>-directory.xml (per phone) - you need to
match the contact field (ct) in the directory file to the macro name field (mname) in the configuration file
that contains the EFK parameters. When you enter macro names to the contact field (ct) in the
directory file, add the ‘!’ prefix to the macro name. For more detailed information on using the contact
directory, see Using the Local Contact Directory in Polycom UC Software 4.1.0 Administrator’s Guide
............................................................................................................................ 000000000000-directory~.xml
Guidelines for Configuring Enhanced Feature Keys
Read the following guidelines to learn how to configure EFK efficiently: