User`s guide

Polycom VVX Expansion Module Administrator’s Guide Addendum UC Software 4.1.6
Polycom, Inc. 25
Web Info: Managing Monitored Lines
For information on how to manage calls to monitored phones, see the section Handling Remote
Calls on Attendant Phones in Technical Bulletin 62475: Using Statically Configured Busy Lamp
Field with Polycom
®
SoundPoint IP Phones.
Configuring the Busy Lamp Field Feature
Central Provisioning Server ................................................................................................ template > parameter
Specify an index number for the BLF resource ............................................................. features.cfg > attendant.reg
Specify the ringtone to play when a BLF dialog is in the offering state
............................................................................................................................. features.cfg > attendant.ringType
Specify the SIP URI of the call server resource list ....................................................... features.cfg > attendant.uri
Specify how call appearances and remote party caller ID display on the attendant phone
.......................................................................................................... features.cfg > attendant.behaviours.display.*
Specify the address of the monitored resource, a label for the resource, and the type of resource
..................................................................................................................... features.cfg > attendant.resourceList.*
Example BLF Configuration
Typically, call servers support one of two methods of BLF configuration:
● Subscribing to a BLF resource list that is set up on your call server
● Entering BLF resources to a configuration file; the call server then directs the requests to those BLF
resources
If you are unsure of which method to use, consult your SIP server partner or Polycom Channel partner.
This section shows you how to set up BLF using both methods.
To subscribe to a BLF list on a call server, you need to access the call server and set up a list of
monitored resources. The call server provides you with an address for that BLF resource list. To
subscribe to that list, enter the address and any other information specific to your call server in the
attendant.uri field located in the features.cfg template file, as shown next.