User`s guide

Polycom VVX Expansion Module Administrator’s Guide Addendum UC Software 4.1.6
Polycom, Inc. 24
 Asterisk
®
v1.6 or later
 BroadSoft
®
BroadWorks
● Proxy architecture
 Avaya
®
SipX Enterprise Communications Server (ECS)
 eZuce openUC
™
These proxy architectures may support the full range of statically configured BLF features.
However, they do not provide configuration control through their web management console.
The following call servers can support this feature, depending on the call server software variation and
deployment:
● Proxy architecture
 OpenSIPS (formerly OpenSER)
 Repro ReSIProcate
These proxy architectures or any other proxy server that allows the phone end-to-end
communications with the monitored phone can be supported. However, these solutions have not
been specifically tested by Polycom nor does Polycom guarantee their full interoperability.
Settings: Use BLF With TCPpreferred Transport
Use this feature with TCPpreferred transport (see <server/>).
The table Configuring the Busy Lamp Field lists the parameters you need to set BLF. You can configure
the following functions for the BLF feature:
● Multiple BLF lines
● Monitoring of remote phones in active, ringing, and idle states
When BLF is enabled and you are monitoring a remote user, a BLF line key icon displays on the
phone’s screen.
● The display of line key labels, call appearances, and caller ID information
● One-touch call park and retrieve and one-touch directed call pickup
● The type of monitored resource as normal or automata and the default actions of key presses
As the resource type, enter normal if the monitored resource type is a phone and automata if the
monitored resource type is, for example, a call orbit. If you select normal, pressing the BLF line
key places an active call on hold before dialing the selected BLF phone. If you select automata,
pressing the BLF line key immediately transfers active calls to that resource. To learn how to
configure a park orbit and for examples, see Customize Enhanced Feature Keys.
Note that how you manage calls on BLF lines depends on the state of your phone—whether it is in the
idle, active, or alerting state.