Users Manual

SME VOIP SYSTEM GUIDE 1.1 101 | P a g e
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NOTE: To disable handset/repeater/Base station firmware process, type version 0 in the required version field,
followed by the Save/Start update button. It is recommended to use version 0 after all units are upgraded.
NOTE: For handset TFTP/HTTP download only one handset type can be downloaded at the same time. In case two
handset models are defined for fwu at the same time, fwu will fail.
Monitor handset firmware upgrade
Handset firmware upgrade status is monitored on the Extensions page, “FWU Progress” column.
If the status says “Off” it means that the Required Version and Branch is set to “0” as it should be unless
you’re in process of updating/downgrading the firmware. The handset’s firmware updating time is around
20- 40 minutes.
The firmware upgrade/downgrade process has 6 states:
 Initializing
 In progress (% from 0-100)
 Verifying (% 0-100)
 Waiting for charger (The handset must be placed in charge and NOT removed until it reboots)
 Complete
 Off
Screenshot
Monitor Repeater firmware upgrade
Repeater firmware upgrade status is monitored on the Repeaters page, under “FWU Progress”.
The repeater’s firmware updating time is around 20-30 minutes.
Verification of Firmware Upgrade
The firmware upgrade is confirmed by the “FWU Progress” status in the FWU Colum on the handset extension list or
repeater list. The “FWU info” column contains the software version and the “FWU Progress” column contains the
status. In case status is “Complete”, the unit is firmware upgraded.
Alternatively, the handset firmware can be verified from the Handset Menu by navigating to Settings and scrolling
down to Status. Entering this menu will list information regarding Base station and handset firmware versions.