Users Manual

SME VOIP SYSTEM GUIDE 1.1 72 | P a g e
Proprietary and Confidential
Alarm button
RTX8830:
Alarm button
Man Down
No Movement
Running
Pull Cord
Emergency Button
Disabled
ALARM SIGNAL The way the alarm is signaled as it received on the handset.
Message: A text message to an alarm server.
Call:
An outgoing call to the specified emergency number
.
STOP ALARM
FROM HANDSET
Enable/Disable the possibility to stop/cancel the alarm from the handset.
TRIGGER DELAY The period from when the alarm has fired until the handset shows a pre-alarm warning. If
set to 0, there will be no pre-alarm warning, and the alarm will be signaled immediately.
The alarm algorithm typically needs about 6 sec. to detect e.g. man down etc.
STOP PRE-ALARM
FROM HANDSET
Enable/Disable the possibility to stop/cancel the pre-alarm from the handset.
PRE-ALARM DELAY The period from the pre-alarm warning is shown until the actual alarm is signaled. The
maximum value is 255.
HOWLING Enable/Disable if howling shall be started in the handset, when the alarm is signaled. If
disabled, only the configured signal is sent (call or message).
NOTE: The alarm feature is only available on some types of handsets (e.g. RTX8632, RTX8633 and RTX8830)
After configuration, the handset must be rebooted.
Use of Emergency Alarms
As described above, it can be configured if it shall be possible to stop an alarm from the handset. If the possibility to
stop an alarm from the handset is disabled, it is ensured that an alarm is not stopped before someone at e.g. an
emergency center has received the alarm and reacted upon it.
The behavior of a handset when an alarm “is sent” depends on the configured Alarm Signal:
 Call: When the Alarm Signal is configured as “Call”, the handset will make a call to the specified emergency
number, and the alarm is considered stopped when the call is terminated. If it is not allowed to stop the
alarm from the handset, it will not be possible to terminate the call from handset, and the alarm will be
considered as stopped only when the remote end (e.g. the emergency center) terminates the call.
 Message: When the Alarm Signal is configured as “Message”, the handset will send an alarm message to the
specified alarm server, and enable auto answer mode. If Howling is enabled, the handset will also start the
Howling tone. The alarm will not stop until a call is made, and since auto answer mode is enabled, the
emergency center can make the call, and the person with the handset does not have to do anything to
answer the call, it will answer automatically. Again, the alarm is considered stopped, when the call is
terminated with the same restrictions as for the Call alarm signal.
All type of alarms has the same priority. This means that once an alarm is active, it cannot be overruled by another
alarm until the alarm has been stopped. However, if the alarm is not yet active, i.e. if it is in “pre-alarm” state and an
alarm configured with no pre-alarm is fired, then the new alarm will become active and stop the pending alarm.
Alarms with no pre-alarm are considered important, and there is no possibility to cancel them before they are sent,
and therefore alarms with no pre-alarm, are given higher priority than alarms in pre-alarm state.
The Emergency Button could be an example of an alarm which would be configured without pre-alarm. Thus, when
the Emergency Button is pressed you want to be sure the alarm is sent. However, if another alarm was already in pre-