User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started
- Complete Initial Setup on macOS
- Complete Initial System Setup on Windows
- Poly Studio P21 Hardware Overview
- Use the Poly Studio P21 Personal Meeting Display Privacy Shutter
- Computer and Cable Requirements
- LED Status Indicators
- Basic Tips for Great Video Conferences
- Advanced Tips for Great Video Conferences
- Accessibility Features
- Using Your Poly Studio P21 Personal Meeting Display
- Default Studio P21 Features
- Download and Install the Poly Lens Desktop App
- Set Poly Studio P21 Personal Meeting Display as the Default Audio and Video Device
- Adjust Speaker Volume
- Mute or Unmute Microphone
- Change Your Audio Device with the Headset Button
- Adjust Vanity Lighting Brightness
- Charge a Device with the Built-In Wireless Charger
- Turn LED Status Indicators On or Off
- Restart Your Device
- Updating Firmware
- Troubleshooting
If you don't select Automatic startup check box, you must restart the DisplayLink Manager app
every time you restart or turn on your computer.
10. From inside the DisplayLink Manager app, download and install the Login screen extenstion
status tool.
If you don't install the
Login screen extension status tool, your Studio P21 may not work
properly after you restart your computer.
Related Links
Device Displaying a Black Screen after DisplayLink Firmware Update
on page 16
Screen Stays Blank After Connecting USB Cord on page 16
Complete Initial System Setup on Windows
When you power on your device for the first time, you may need to complete initial system setup so that
your device properly displays the attached computer's output.
If you want to use your Studio P21 personal meeting display in a single monitor configuration, you must
complete the initial setup with a different monitor connected to your computer
. After completing the initial
setup, you can then use your Studio P21 device in a single monitor setup.
f the driver firmware in your Studio P21 device doesn't match what is on your computer, you may see a
black screen with an hourglass while your device updates to the latest driver firmware.
Procedure
1. In a web browser, go to the DisplayLink Downloads
page.
2. Select Windows.
3. Select Legacy Drivers.
4. Go to the 10.1 release, and then select Download.
5. Review the T
erms and Conditions, and then select Accept.
6. Select the downloaded file to start the installation process.
7. Follow the installation instructions.
Related Links
Device Displaying a Black Screen after DisplayLink Firmware Update
on page 16
Screen Stays Blank After Connecting USB Cord on page 16
Poly Studio P21 Hardware Overview
The following figures display the hardware features on the Poly Studio P21 personal meeting display. The
table lists each feature numbered in the figures.
Getting Started
4