User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started
- Complete Initial Setup on macOS
- Complete Initial System Setup on Windows
- Poly Studio P21 Hardware Overview
- Use the Poly Studio P21 Personal Meeting Display Privacy Shutter
- Computer and Cable Requirements
- LED Status Indicators
- Basic Tips for Great Video Conferences
- Advanced Tips for Great Video Conferences
- Accessibility Features
- Using Your Poly Studio P21 Personal Meeting Display
- Default Studio P21 Features
- Download and Install the Poly Lens Desktop App
- Set Poly Studio P21 Personal Meeting Display as the Default Audio and Video Device
- Adjust Speaker Volume
- Mute or Unmute Microphone
- Change Your Audio Device with the Headset Button
- Adjust Vanity Lighting Brightness
- Charge a Device with the Built-In Wireless Charger
- Turn LED Status Indicators On or Off
- Restart Your Device
- Updating Firmware
- Troubleshooting
▪ Avoid wearing bright colors, all-light or all-dark clothing, or very busy patterns like small checks or
narrow stripes. Light pastels and muted colors look the best on the screen.
▪ Preview your video stream before you join a meeting to make sure that you don’t have shadows on
your face and that your camera settings are configured correctly.
▪ Speak in your normal voice.
Advanced T
ips for Great Video Conferences
Use the following advanced tips and guidelines to enhance or improve your experiences during video
conferences.
Camera and People Positioning
▪ Try not to fidget too much, especially if you’re the only one on camera.
▪ Include all the people in the room (if possible), or introduce everyone in the room at the beginning of
a meeting.
▪ Keep the view focused on people and not the background or room furnishings.
▪ In an office, position the camera to an appropriate angle and consider disabling the tracking feature
to avoid capturing potential distractions in your video (for example, other people, pets, or TVs).
Clothing, Furnishings, and Backgrounds
▪
To avoid disruptions, exclude the following from the camera view: light sources, tables, chairs,
walls, busy decorations, and the floor.
▪ To avoid funny effects, wear clothes that contrast with the background instead of blending into it and
make sure nothing in the background seems to stick out of anyone’s head.
▪ Avoid glossy tabletops, strong colors, or bold wood grain in the room. The best table surface color is
a flat satin finish in neutral gray.
▪ A wall that’s painted light gray with a touch of blue works best as a background. Video conferencing
systems use a gray or blue reference image to process the video, so a background in that color
helps to enhance the video you send.
Getting Started
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