User Guide

The easiest way to answer an incoming call from the desk phone or computer is to press
the flashing LED (desk phone or computer) talk button when you hear an incoming call.
Alternatively you can answer an incoming call by pressing the headset in-line control
button if the headset is so equipped.
NOTE Remote answer/end capability for the desk phone requires the use of an EHS cable or
HL10 lifter. Visit poly.com/accessories for more information.
NOTE Remote answer/end capability for the PC is a software feature and dependent on a
compatible soffphone. If you do not install the software or don't have a compatible softphone you
will need to press the headset call button first. Visit poly.com/SoftphoneCompatibility for more
information.
Outgoing desk phone calls
1 Wearing your headset, press the desk phone talk button on the MDA220.
2 Remove the headset from the cradle You will hear a dial tone.
NOTE This step will be automatic if you install a lifter or EHS accessory. For a complete list of
accessorius, visit poly.com/accessories for more information.
3 Dial the number using your desk phone.
4 To end the call, press the desk phone talk button and hang up the handset.
Outgoing Softphone Calls
The easiest way to ma a softphone call is to dial the number on your softphone application
while wearing your headset. You will be automatically connected to your call. End the call
by pressing the computer talk button.
Softphone Compatibility Remote call answer/nd from the headset is available for
compatible softphone with no additional steps except when using Skype for Business.
To switch from a desk phone call to a computer call (or visa versa) simply press the other
call button to answer incoming call or place an outgoing call. Active audio left on hold is
indicated by a flashing red icon.
Basics
Answer an Incoming
Call
Place an Outgoing Call
Switch Calls
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