User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started
- Logging In to and Locking Your Phone
- Logging In to Your Poly CCX Phone
- Locking Your Phone
- Audio Calls
- Use the Handset, Headset, or Speakerphone
- Placing Audio Calls
- End an Audio Call
- Answering Audio Calls
- Decline an Incoming Call
- Holding and Resuming Calls
- Calling Contacts from Directories
- Placing Intercom Calls
- Managing Multiple Calls
- Transferring Calls
- Mute the Microphones
- Unmute the Microphones
- Call Precedence and Preemption
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls Remotely with Broadworks Server
- Ignoring or Rejecting Incoming Calls
- Recording Audio Calls
- Video Calls
- Conference Calls
- Shared Lines
- Call Lists and Directories
- Accessing, Sending, and Broadcasting Messages
- Poly CCX Phone Settings
- Password Required to Access Basic Settings
- Set the System Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Phone Applications
- Connecting Bluetooth and USB Devices
- Connecting to a Wireless Network
- BroadSoft Features
- BroadSoft Directories
- Managing BroadSoft UC-One Favorites and Contacts
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Features
- Maintaining Your Phone
- Troubleshooting
Using the Global Address Book........................................................................... 124
Using the Personal Address Book........................................................................125
Maintaining Your Phone
.................................................................................127
Investigate Warnings.......................................................................................................127
Remove Warnings...........................................................................................................127
Reboot Your Phone.........................................................................................................128
Update the Phone’s Configuration ................................................................................. 128
Test the Hardware........................................................................................................... 128
Clean the Touchscreen................................................................................................... 128
View Software Details..................................................................................................... 129
Updating the Phone Software......................................................................................... 129
Update the Phone Software................................................................................. 129
Update the Software Later................................................................................... 129
Postpone Software Updates.................................................................................130
Exit the Software Update Notification...................................................................130
CSTA Lines..................................................................................................................... 130
Troubleshooting............................................................................................. 131
Speakerphone.................................................................................................................131
USB Port......................................................................................................................... 131
Check the Status of the Calendar................................................................................... 132
Ribbon Communications Address Book..........................................................................132
View the Status of the Personal Address Book....................................................132
Polycom Desktop Connector...........................................................................................132
Troubleshoot Audio and Echo Issues..............................................................................133
Bluetooth Headset Issues............................................................................................... 133
Recording Issues and Solutions......................................................................................134
Reset the Phone to Factory Defaults.............................................................................. 134
Contents
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