User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started
- Logging In to and Locking Your Phone
- Logging In to Your Poly CCX Phone
- Locking Your Phone
- Audio Calls
- Use the Handset, Headset, or Speakerphone
- Placing Audio Calls
- End an Audio Call
- Answering Audio Calls
- Decline an Incoming Call
- Holding and Resuming Calls
- Calling Contacts from Directories
- Placing Intercom Calls
- Managing Multiple Calls
- Transferring Calls
- Mute the Microphones
- Unmute the Microphones
- Call Precedence and Preemption
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls Remotely with Broadworks Server
- Ignoring or Rejecting Incoming Calls
- Recording Audio Calls
- Video Calls
- Conference Calls
- Shared Lines
- Call Lists and Directories
- Accessing, Sending, and Broadcasting Messages
- Poly CCX Phone Settings
- Password Required to Access Basic Settings
- Set the System Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Phone Applications
- Connecting Bluetooth and USB Devices
- Connecting to a Wireless Network
- BroadSoft Features
- BroadSoft Directories
- Managing BroadSoft UC-One Favorites and Contacts
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Features
- Maintaining Your Phone
- Troubleshooting
Call Lists and Directories
Topics:
• Recent Calls
• Favorites and Contact Lists
• Contact Directory
• Corporate Directory
All CCX phones support a Recent Calls list, a Contact Directory, and a Corporate Directory.
The phones can also support a BroadSoft Directory and the Ribbon Communications Address Books
depending on your server and if enabled by your system administrator.
Note: Your phone may not support all of the features described in this section. Check with your system
administrator to find out which features are available on your device.
Recent Calls
The Recent Calls list includes missed, received, and placed calls. Each list holds up to 100 entries.
Perform the following tasks from the Recent Calls list:
• Remove calls from the list.
• Select a call record to view call details.
•
Select a call record to automatically call a contact.
Related Links
Place a Call from Recent Calls
on page 36
View Recent Calls
In the Recent Calls list, you can view a list of up to 100 missed, received, and placed call entries.
Procedure
» Do one of the following:
• Go to
Contacts > Recent Calls.
• Select Recent Calls
in the status bar.
Sort Recent Call Entries
You can sort the Recent Calls list to view calls by call type, time, and call name.
When you sort calls by the time of the call, you can order them in ascending (oldest call first) or
descending (most recent call first) order. When you sort calls by name, you can order them in ascending
(alphabetical) or descending (reverse-alphabetical) order
.
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