User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started
- Logging In to and Locking Your Phone
- Logging In to Your Poly CCX Phone
- Locking Your Phone
- Audio Calls
- Use the Handset, Headset, or Speakerphone
- Placing Audio Calls
- End an Audio Call
- Answering Audio Calls
- Decline an Incoming Call
- Holding and Resuming Calls
- Calling Contacts from Directories
- Placing Intercom Calls
- Managing Multiple Calls
- Transferring Calls
- Mute the Microphones
- Unmute the Microphones
- Call Precedence and Preemption
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls Remotely with Broadworks Server
- Ignoring or Rejecting Incoming Calls
- Recording Audio Calls
- Video Calls
- Conference Calls
- Shared Lines
- Call Lists and Directories
- Accessing, Sending, and Broadcasting Messages
- Poly CCX Phone Settings
- Password Required to Access Basic Settings
- Set the System Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Phone Applications
- Connecting Bluetooth and USB Devices
- Connecting to a Wireless Network
- BroadSoft Features
- BroadSoft Directories
- Managing BroadSoft UC-One Favorites and Contacts
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Features
- Maintaining Your Phone
- Troubleshooting
Reject Calls with Do Not Disturb on One Line
If enabled, you can choose to enable DND on a particular line.
Procedure
1. Select DND.
2. From the Line Select screen, select a line.
3. From the Do Not Disturb screen, select Enable.
Disable Do Not Disturb
When you’re ready to receive calls, disable DND.
Procedure
» Select DND.
Reject Anonymous Calls
When your phone is registered with a BroadWorks server and you are signed into the phone with your
BroadSoft UC-One credentials, you can use the Anonymous Call Reject (ACR) feature to automatically
reject anonymous calls to your line from callers who have restricted their caller identification.
Check with your system administrator to find out if this feature is available on your phone.
Procedure
1. Do one of the following:
• Select UC-One on the Home screen.
• Go to Settings > Features > UC-One Call Settings.
2. If your phone has multiple lines, select a phone line.
3. Select Anonymous Call Reject.
4. On the Anonymous Call Reject screen, select Enabled.
When an anonymous call is placed to your phone number, the call is automatically rejected and
the caller hears a message stating that you do not accept calls from unidentified numbers. Your
phone does not ring, and you are not notified of an attempted call.
Recording Audio Calls
On Poly CCX business media phones, you can record audio calls onto a USB flash drive connected to
your phone.
Recordings save as .wav files on the USB flash drive, and you can record up to four hours in one .wav
file. You can replay recordings on the phone or on a computer.
For a list of supported USB flash drives to record phone audio, see Technical Bulletin 38084: Supported
USB Devices at Polycom Support.
Note: If your phone doesn’t detect the USB device when you insert it into the USB port, the USB port on
your phone may be disabled. Contact your system administrator for assistance using the USB
port.
Audio Calls
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