User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started
- Logging In to and Locking Your Phone
- Logging In to Your Poly CCX Phone
- Locking Your Phone
- Audio Calls
- Use the Handset, Headset, or Speakerphone
- Placing Audio Calls
- End an Audio Call
- Answering Audio Calls
- Decline an Incoming Call
- Holding and Resuming Calls
- Calling Contacts from Directories
- Placing Intercom Calls
- Managing Multiple Calls
- Transferring Calls
- Mute the Microphones
- Unmute the Microphones
- Call Precedence and Preemption
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls Remotely with Broadworks Server
- Ignoring or Rejecting Incoming Calls
- Recording Audio Calls
- Video Calls
- Conference Calls
- Shared Lines
- Call Lists and Directories
- Accessing, Sending, and Broadcasting Messages
- Poly CCX Phone Settings
- Password Required to Access Basic Settings
- Set the System Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Phone Applications
- Connecting Bluetooth and USB Devices
- Connecting to a Wireless Network
- BroadSoft Features
- BroadSoft Directories
- Managing BroadSoft UC-One Favorites and Contacts
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Features
- Maintaining Your Phone
- Troubleshooting
Automatically Reject Calls from a Contact
You can send incoming calls from a particular contact directly to voicemail.
Procedure
1. Go to Directories
> Contact Directory.
2. From your Contact Directory, select a contact.
3. On the Contact Information screen, select Edit
.
4. From the Edit Contact screen, select Auto Reject > Enabled and select Save.
Calls from the contact go directly to voicemail when the contact calls.
Rejecting Calls with Do Not Disturb
Do Not Disturb (DND) enables you to set your phone to automatically reject calls when you don’t want to
be interrupted.
When you enable DND, you see the following:
• The DND icon displays in the status bar.
• When the phone is idle, the DND icon displays next to your phone line.
• When the administrator enables hybrid line registration on the phone, you can choose All to enable
DND on all the registered lines.
•
If you have new messages or you have enabled call forwarding, the messages or forwarding icon
display instead of the DND icon.
Note: When you set your presence status to Do Not Disturb and enable DND on your phone, a
message reflecting your Do Not Disturb status scrolls under the time display. The DND icon
doesn’t display in the status bar.
Enable Do Not Disturb
Enable DND to prevent your phone from ringing and to send all incoming calls to voicemail. The phone
logs all calls you receive while on DND in the Recent Calls list.
DND on shared lines disables ringing only. A visual notification of the call still displays, and you can
answer or ignore the call.
Procedure
» Select DND.
Reject Calls with Do Not Disturb on Multiple Lines
Use Do Not Disturb to reject incoming calls when you're busy.
Note: By default, Do Not Disturb applies to all lines on your phone. Your system administrator can
enable you to select the lines DND applies to.
Procedure
1. Select DND.
2. Select Set All to enable DND for all lines.
Audio Calls
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