User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started
- Logging In to and Locking Your Phone
- Logging In to Your Poly CCX Phone
- Locking Your Phone
- Audio Calls
- Use the Handset, Headset, or Speakerphone
- Placing Audio Calls
- End an Audio Call
- Answering Audio Calls
- Decline an Incoming Call
- Holding and Resuming Calls
- Calling Contacts from Directories
- Placing Intercom Calls
- Managing Multiple Calls
- Transferring Calls
- Mute the Microphones
- Unmute the Microphones
- Call Precedence and Preemption
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls Remotely with Broadworks Server
- Ignoring or Rejecting Incoming Calls
- Recording Audio Calls
- Video Calls
- Conference Calls
- Shared Lines
- Call Lists and Directories
- Accessing, Sending, and Broadcasting Messages
- Poly CCX Phone Settings
- Password Required to Access Basic Settings
- Set the System Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Phone Applications
- Connecting Bluetooth and USB Devices
- Connecting to a Wireless Network
- BroadSoft Features
- BroadSoft Directories
- Managing BroadSoft UC-One Favorites and Contacts
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Features
- Maintaining Your Phone
- Troubleshooting
Cancel a Transfer
If a contact doesn’t answer the transfer or if you want to remain speaking with the contact on your line,
you can cancel the transfer before it completes.
Procedure
» Select Cancel.
The call doesn’t transfer and becomes active.
Mute the Microphones
Mute the microphone so other parties can't hear you.
Procedure
» Do one of the following:
▪ Select Mute
.
▪ Select the Mute key on the phone.
▪ Select the Mute key on the microphone.
Unmute the Microphones
Unmute your audio when you’re ready to speak and let others on the call hear you.
Procedure
» Do one of the following:
▪ Select Unmute .
▪ Select the Mute key on the phone.
▪ Select the Mute key on the microphone.
Call Precedence and Preemption
If your administrator has enabled call precedence and preemption, your outgoing calls are assigned a
precedence level.
If you are in an active call and receive a new call with a higher precedence, your active call is preempted
—ended. If your call is preempted, your phone plays a preemption tone and displays a preemption
screen. The preemption screen is shown both for caller and callee. After you acknowledge the
preemption screen, you can answer, reject, or ignore it. The notification screen disappears if you do not
acknowledge the preemption notification after the display time out as defined by your admin.
Audio Calls
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