User's Guide

Figure 12: Multiple calls on the calls screen
Manage a Call from the Calls Screen
From the Calls screen, you can manage a call by holding, resuming, or transferring the call.
Procedure
1. Select a call.
2. Do one of the following:
• Select
Hold to place an active call on hold.
• Select Resume to make a held call active.
• Select End Call to end a call with a contact. You can end active calls only, so resume the
held call first before ending it.
• Select Transfer to send the call to another contact.
Transferring Calls
You can transfer active or held calls to another contact.
Use one using the following transfer types:
• Blind transfer - Transfers the call directly to another line without speaking with the other party first.
• Consultative transfer - Enables you to speak with the other party before completing the transfer.
Transfer a Call Using Blind Transfer
When you use Blind call transfers, calls transfer as soon as the recipient’s line connects.
Procedure
1. During a call, select Transfer .
2. Dial a number or select a contact from Recent Calls or Contacts.
The call transfers as soon as the recipient’s line connects.
Transfer a Call Using Consultative Transfer
When you use consultative call transfers, you can speak with the recipient and then manually complete
the transfer.
Procedure
1. During a call, select Consult .
The phone places the caller on hold while you start the transfer.
2. Dial a number or select a contact from Recent Calls or Contacts.
3. When the recipient answers, speak with them and then select Complete Transfer to transfer the
call.
If the recipient either doesn't answer your call, or can't accept the call transfer and hangs up
before you transfer the call, the original caller stays on hold. You can resume that call or try to
transfer to another recipient.
Audio Calls
42