User's Guide

Audio Calls........................................................................................................35
Use the Handset, Headset, or Speakerphone.................................................................. 35
Placing Audio Calls........................................................................................................... 36
Place an Audio Call................................................................................................ 36
Place an International Call..................................................................................... 36
Place a Call from Recent Calls...............................................................................36
Call a Favorite........................................................................................................ 37
Place a Call over Bluetooth.................................................................................... 37
Place a Call from a Locked Phone......................................................................... 37
Redial a Number.................................................................................................... 37
End an Audio Call............................................................................................................. 38
Answering Audio Calls...................................................................................................... 38
Answer an Incoming Call........................................................................................38
Answer a Call When in a Call.................................................................................38
Answer Calls Automatically.................................................................................... 38
Answer a Call on a Locked Phone......................................................................... 39
Answer an Intercom Call........................................................................................ 39
Decline an Incoming Call.................................................................................................. 39
Holding and Resuming Calls.............................................................................................40
Hold a Call..............................................................................................................40
Resume a Call........................................................................................................40
Calling Contacts from Directories......................................................................................40
Call a Contact from a Directory.............................................................................. 40
Call a Contact from a Directory Search..................................................................40
Placing Intercom Calls...................................................................................................... 41
Place an Intercom Call........................................................................................... 41
Place an Intercom Call During a Call..................................................................... 41
Managing Multiple Calls.................................................................................................... 41
Manage a Call from the Calls Screen.....................................................................42
Transferring Calls..............................................................................................................42
Transfer a Call Using Blind Transfer.......................................................................42
Transfer a Call Using Consultative Transfer...........................................................42
Cancel a Transfer...................................................................................................43
Mute the Microphones.......................................................................................................43
Unmute the Microphones.................................................................................................. 43
Call Precedence and Preemption..................................................................................... 43
Parking and Retrieving Calls on the BroadSoft BroadWorks Server................................ 44
Park a BroadSoft Call.............................................................................................44
Retrieve a Parked BroadSoft Call.......................................................................... 44
Retrieve a Parked BroadSoft Call on Another Phone............................................ 45
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