User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started
- Logging In to and Locking Your Phone
- Logging In to Your Poly CCX Phone
- Locking Your Phone
- Audio Calls
- Use the Handset, Headset, or Speakerphone
- Placing Audio Calls
- End an Audio Call
- Answering Audio Calls
- Decline an Incoming Call
- Holding and Resuming Calls
- Calling Contacts from Directories
- Placing Intercom Calls
- Managing Multiple Calls
- Transferring Calls
- Mute the Microphones
- Unmute the Microphones
- Call Precedence and Preemption
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls Remotely with Broadworks Server
- Ignoring or Rejecting Incoming Calls
- Recording Audio Calls
- Video Calls
- Conference Calls
- Shared Lines
- Call Lists and Directories
- Accessing, Sending, and Broadcasting Messages
- Poly CCX Phone Settings
- Password Required to Access Basic Settings
- Set the System Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Phone Applications
- Connecting Bluetooth and USB Devices
- Connecting to a Wireless Network
- BroadSoft Features
- BroadSoft Directories
- Managing BroadSoft UC-One Favorites and Contacts
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Features
- Maintaining Your Phone
- Troubleshooting
Reference Number Feature Feature Description
5 Touchscreen Enables you to select items and navigate menus on the
touch-sensitive screen. Tap the screen to select and
highlight screen items. To scroll, touch the screen, and
swipe your finger up, down, right, or left.
6 Message waiting indicator
Flashes red to indicate when you have new messages.
7 Application Command Displays when the phone is powered on and the
service is available. Icon may vary.
8, 9 Volume keys Adjust the volume of the handset, headset, speaker,
and ringer.
10 Headset indicator Displays when the phone is powered on. The icon
glows green or blue when a headset is connected and
activated.
11 Speakerphone indicator Displays when the phone is powered on. The icon
glows green when activated.
12 USB port(s) CCX 700 business phones include one USB-A port and
one USB-C port.
Attach a USB flash drive or USB headset.
13 Speaker Provides ringer and speakerphone audio output.
14 Mute key Mute or unmute the microphone during an active call.
LED Indicators on CCX Phones
The LEDs on Poly CCX phones indicate phone and accessory states.
CCX Phones LED Descriptions
LED Color State and Description
Speakerphone Off – Phone is in sleep mode.
White – Speakerphone is off, but the phone is active.
Green – Speakerphone is on.
Headset Off – Phone is in sleep mode.
White – No headset is active.
Green – An electronic hookswitch (EHS) headset is
connected and activated.
Blue – A USB or Bluetooth headset is connected and
activated.
Mute Of
f – No call is active.
Red – The phone microphone is muted.
Getting Started
19