User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started
- Logging In to and Locking Your Phone
- Logging In to Your Poly CCX Phone
- Locking Your Phone
- Audio Calls
- Use the Handset, Headset, or Speakerphone
- Placing Audio Calls
- End an Audio Call
- Answering Audio Calls
- Decline an Incoming Call
- Holding and Resuming Calls
- Calling Contacts from Directories
- Placing Intercom Calls
- Managing Multiple Calls
- Transferring Calls
- Mute the Microphones
- Unmute the Microphones
- Call Precedence and Preemption
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls Remotely with Broadworks Server
- Ignoring or Rejecting Incoming Calls
- Recording Audio Calls
- Video Calls
- Conference Calls
- Shared Lines
- Call Lists and Directories
- Accessing, Sending, and Broadcasting Messages
- Poly CCX Phone Settings
- Password Required to Access Basic Settings
- Set the System Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Phone Applications
- Connecting Bluetooth and USB Devices
- Connecting to a Wireless Network
- BroadSoft Features
- BroadSoft Directories
- Managing BroadSoft UC-One Favorites and Contacts
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Features
- Maintaining Your Phone
- Troubleshooting
Managing a Personal BroadSoft Directory
If enabled by your system administrator, you can view and edit contacts in your Personal Directory on the
BroadSoft Server from supported CCX phones.
Add a Contact to the Personal BroadSoft Directory
Y
ou can add a new contact to the Personal Directory from your phone and store the contact's name and
phone number to the directory on the phone and the BroadSoft server.
When you add a new contact to the Personal Directory, you are only required to add a phone number for
the contact in the Contact field.
Procedure
1. Go to Directories > Personal Directory.
2. On the Add Contact screen, enter your contact's information in the available fields.
3. Select Save.
Update a Contact's Information in the Personal BroadSoft Directory
If your contact's name or phone number changes, you can update your contact's information stored in the
Personal Directory.
Procedure
1. Go to Directories > Personal Directory.
2. Select a contact.
3. On the Contact Information screen, select Edit
.
4. Edit your contact's name or number.
5. Select Save.
Delete a BroadSoft Contact from the Personal Directory
Y
ou can delete any contact from the Personal Directory.
Procedure
1. Go to Directories > Personal Directory.
2. On the Contact Information screen, select Delete
.
A confirmation message displays.
3. Select Yes to delete the contact.
Managing BroadSoft UC-One Favorites and Contacts
Y
ou can see your BroadSoft UC-One contacts marked as favorites in the UC-One Contacts list and on the
Lines screen.
The phones do not support BroadSoft UC-One favorites. Contact your system administrator to find out if
this feature is available on your phone.
BroadSoft Features
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