User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started
- Logging In to and Locking Your Phone
- Logging In to Your Poly CCX Phone
- Locking Your Phone
- Audio Calls
- Use the Handset, Headset, or Speakerphone
- Placing Audio Calls
- End an Audio Call
- Answering Audio Calls
- Decline an Incoming Call
- Holding and Resuming Calls
- Calling Contacts from Directories
- Placing Intercom Calls
- Managing Multiple Calls
- Transferring Calls
- Mute the Microphones
- Unmute the Microphones
- Call Precedence and Preemption
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls Remotely with Broadworks Server
- Ignoring or Rejecting Incoming Calls
- Recording Audio Calls
- Video Calls
- Conference Calls
- Shared Lines
- Call Lists and Directories
- Accessing, Sending, and Broadcasting Messages
- Poly CCX Phone Settings
- Password Required to Access Basic Settings
- Set the System Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Phone Applications
- Connecting Bluetooth and USB Devices
- Connecting to a Wireless Network
- BroadSoft Features
- BroadSoft Directories
- Managing BroadSoft UC-One Favorites and Contacts
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Features
- Maintaining Your Phone
- Troubleshooting
Searching the BroadSoft Directory
You can access and search the BroadSoft directory on the phone, and you can choose to perform a
simple or advanced search for contacts.
After the system administrator configures the enterprise directory, you can view a list of contacts by
default in the BroadSoft directory. The default contacts list displays even with a blank search of the
directory
.
Search the BroadSoft Directory
Searching the BroadSoft directory allows you to search for contacts using either their first name, last
name, or by typing a few letters of their name. You can view a maximum of 50 contacts at one time.
Procedure
1. Go to Directories and select a BroadSoft directory.
A default list of contacts displays.
2. In the search field, enter your search criteria and select Submit.
Perform an Advanced Search of the BroadSoft Directory
An advanced search enables you to choose to search for contacts by first name, last name, or phone
number.
Procedure
1. Go to Directories and select a BroadSoft directory.
A default list of contacts displays.
2. Select Advanced Search and choose how you want to search for a contact: by first name, last
name, or a contact number.
3. Optional: Do one of the following:
• Select Cs.Sn to make the search case-sensitive.
• Select Cs.In to make the search case-insensitive.
4. In the search field, enter your search criteria and select Submit.
5. Choose your contact.
A contact details screen displays.
Add BroadSoft Contacts to the Local Directory
After you find your BroadSoft contact, you can add the contact to the Contact Directory.
Procedure
» On the contact details screen, select Save.
The first and last name and phone number of the contact save to the contact directory. You can go to the
contact directory to see if the contact saved correctly and to add additional contact information.
BroadSoft Features
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