User Guide CCX 500, Business Phone, CCX 500 Business Phone

Call Logs and Directories

View Received/Missed/Placed Calls

From the home screen, press the directory button and on the next screen the

call log button on the right OR press the button on the upper left corner

and select Recent Calls

You can do the following:

› Change the types of calls (All, Missed, Received and Placed) listed

› Dial the number by pressing the entry on the screen

› Get info by pressing the button beside the entry

› Add the number and name to your local contacts by pressing the button

› Remove the entry from the call log by press the button

Contact Directory

The Contact Directory are contacts that are stored in your phones memory and

backed up to our servers. This directory IS NOT shared with your Unison Softphone

Please note that if we need to reinitialize your account due to technical

issues your local contacts will be lost

Access the Contact Directory

You can access the Contact directory in one of 2 ways

1. Press the button on the home screen

2. Press the button, on the upper left corner and press Contacts

In Contact Directory you can

› Search for Contacts

› View information about a contact by pressing the and delete it or edit it

› Add a new contact by pressing and pressing Save when done

You can put the following into a contact

› First and Last Name

› Phone or Contact Number

› Email

› Job Title

› Speed Dial or Favorite Index

› Label if you don’t want to use First and

Last Name for speeddials

› Assign a unique ring

› Auto Reject the call

› Divert it to another number

Rogers Unison | Poly CCX 500 | User Guide