PLANTRONICS + POLYCOM.
Contents DECT Information 3 DECT Enhanced Security 3 Overview 4 Headset Basics 4 DECT USB adapter 4 Charge stand 5 Charge accessory 5 Fit and charge 6 Customize Your Headset 6 Charge Your Headset and Spare Battery Talk time 10 Headset battery status 10 Connect to PC 12 Subscribe USB adapter again Configure USB adapter 13 12 Load software 14 Plantronics Hub configurable settings The basics 15 Headset Controls 15 Power on/off 15 Make, answer, end calls Adjust volume 15 Mute 15 Set up a conference call 1
DECT Information DECT products should never be used outside the region in which they were originally purchased and intended to be used. The enclosed DECT wireless product uses restricted wireless radio frequencies which vary by country. Use of this DECT product in unauthorized countries is a violation of law, may disrupt telecommunications networks and devices, and can subject you to fines and penalties by regulatory agencies.
Overview Headset Basics 1 2 3 4 5 6 7 8 1 Earloop 2 Eartip 3 Mute button 4 Volume button 5 Call button 6 Battery 7 Headset LED 8 Microphone Be safe Please read the safety guide for important safety, charging, battery and regulatory information before using your new headset.
Charge stand Savi 8240 UC Savi 8245 UC NOTE Charges headset NOTE Charges headset and battery Charge accessory Savi 8240 UC Savi 8245 UC NOTE Charges headset NOTE Charges headset and battery 5
Fit and charge Customize Your Headset After you install the headset battery, choose one of the three headset wearing styles, over-the-ear, over-the-head or behind-the-head. Use the fit kit to assemble it and optimize the position of the microphone. Install the Headset Battery Position the battery as shown on the headset and slide into position until the battery snaps into place. NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics.
3 To correctly position your headset, see Position Your Headset. 1 Left Over-the-Ear Assembly Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it onto the headset. Rotate the earloop up 90°. 90º NOTE Ensure the earloop is flat against the headset before rotating. 2 Choose the size and style of eartip that fits most comfortably. Align the eartip with the notch facing the microphone as shown. Press on to attach.
1 Over-the-Head Assembly Hold the headband so it is aligned to receive the headset as shown and insert the headset into the headband. 2 Rotate the headset up. The headband can be worn on the right or left side. 3 To optimize the position of the headset, push the headset in so the microphone is close to your mouth. 1 Behind-the-Head Assembly Align the headband as shown. Ensure the headband sits flat against the headset, then rotate it up 90°.
2 Choose the size and style of the eartip that fits most comfortably. Align the eartip with the notch facing the microphone as shown. Press on to attach. NOTE Ensure the large end of the eartip points to the microphone. 3 To position your headset correctly, first slide the stem of the headband so the headset fits comfortably. 4 With a finger on the headset indicator light, push in until the microphone rests as close to your cheek as possible without touching.
Charge Your Headset and Spare Battery Charge your headset Place the headset in the charge cradle. The headset charging LED flashes when charging the headset and turns off when the headset is fully charged. Charge for at least 20 minutes prior to the first use. A full charge takes 3 hours. Charge spare battery Charge spare battery, if applicable, by placing in the battery compartment of your charge stand or charge accessory and connecting to USB power source.
• Hover over the Plantronics Hub system tray icon • View in Plantronics Hub app 11
Connect to PC Your DECT™ USB adapter comes pre-subscribed to your headset. 1 Turn on your headset and insert the DECT USB adapter into your laptop or PC. 2 The USB adapter LED is solid red when inserted and then turns solid blue to indicate the headset is connected to the USB adapter. If you are wearing your headset you will hear “Base connected” to indicate the connection has been established. When on a call, the LED on the USB adapter flashes blue. When not on a call the LED is solid blue.
Configure USB adapter Your DECT USB adapter comes ready to take calls. If you want to listen to music, you will need to configure your DECT USB adapter. Windows 1 To configure your DECT USB adapter to play music, go to Start menu > Control Panel > Sound > Playback tab. Select your headset and set it as the Default Device and click OK. 2 To pause music when you place or receive calls, go to Start menu > Control Panel > Sound > Communications tab and select the desired parameter.
Load software Plantronics Hub for Windows/Mac is an invaluable headset tool. 1 2 Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software. Using Plantronics Hub, manage your headset settings.
The basics Headset Controls 1 2 3 1 Mute button During a call, press to mute and unmute 2 Volume Toggle the Volume button up or down during a call to adjust the volume. 3 Call button Press to place, answer, or end a call Power on/off To turn on the headset, slide the Power button to reveal green. Make, answer, end calls Make a call Dial from your softphone. Answer or end a call Tap the Call button.
1 Guest headsets can remain as guests through multiple calls. To remove a guest headset, either press the guest headset's Call button or dock the primary user's headset in the charge cradle.
More Features Change voice prompt language Optimize audio quality To change the voice prompt language on your headset, open Plantronics Hub and go to Settings > Language You can choose from: Cantonese, Danish, English (UK, US), French, German, Indonesian, Italian, Japanese, Korean, Mandarin, Norwegian, Russian, Spanish, Swedish and Thai. There are 2 audio modes: wideband (conversation) and narrowband.
Troubleshooting Headset My headset is unstable. When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimize the position of the headset. See Position Your Headset. Talk time performance is significantly degraded even after a full recharge. Battery is wearing out. Contact us at plantronics.com/support. I can’t hear anything in the headset. Ensure your headset is powered on.
No audio connection to PC. Unplug USB adapter and then reconnect it. Quit and then re-start your PC or softphone application.
Support NEED MORE HELP? plantronics.com/support Plantronics, Inc. Plantronics B.V. 345 Encinal Street Scorpius 171 Santa Cruz, CA 95060 2132 LR Hoofddorp United States Netherlands © 2019 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. DECT is a trademark of ETSI. All other trademarks are the property of their respective owners. Manufactured by Plantronics. 216829-06 12.
