User guide - Poly Sync 40 +
Table Of Contents
When I attempt to use my speakerphone for
the first time, it does not power on.
Your speakerphone is shipped from the factory in a
Deepsleep mode to conserve battery. Activate your
speakerphone by connecting the USB cable to a power
source before first use.
I can't wirelessly link 2 speakerphones (daisy
chain audio)
• Ensure speakerphones are both Poly Sync 40 Series.
• This feature is available only for audio from a paired
mobile device. It is not available for computer audio via
USB.
• Your mobile device must be idle (no calls or streaming
media) when pairing to speakerphone.
• Ensure that your speakerphone USB cable is not
connected to a computer.
How do I use the Secure Connection feature
with my mobile phone?
The Secure Connection feature provides extra security for
Bluetooth calls in a conference room.
• Activate feature in Poly Lens desktop app.
• Automatically disconnects speakerphone from paired
mobile device after a call.
• Continue the mobile connection by pressing any button
within 30 seconds after the end of a call.
How do I customize the Rocket button
feature?
• Ensure Poly Lens desktop app is loaded on your computer.
• Customize your Rocket button feature in Poly Lens
desktop app.
• Play/pause media feature is default feature on your
speakerphone.
Troubleshoot
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