Plantronics Entera ™ USB HW121N-USB & HW111N-USB U SER GU ID E
WELCOME PACKAGE CONTENTS Welcome to the Plantronics family of headset products. Plantronics provides a wide range of products from mission-critical and business-critical applications to personal communications and entertainment. For additional information visit our web site at www.plantronics.com where you can visit our 24/7 support, browse through our knowledge base, chat live or ask a question. We also feature a variety of installation tutorials to make set up quick and easy.
POWERING 2 Powering the Entera USB The USB adapter is automatically powered on upon inserting into the USB port of the computer. No additional software or drivers are required to use this headset with Microsoft Office Communicator. 2.1 2. Adjust the Headband To adjust the headband, lengthen or shorten the band until it fits comfortably. The clickstop feature keeps the headband securely adjusted. Position the headset receiver so that the foam cushions sit comfortably over the center of your ears. 2.
USING YOUR HEADSET Answering/Ending/Making Calls with Microsoft Office Communicator To make a call, select a contact or dial the number via Office Communicator. TROUBLESHOOTING Problem Solution I cannot hear caller. • The USB adapter is not set as the default audio device. Use the Audio settings in Windows under Sounds and Audio Devices to select “HW121N-USB or HW111N-USB” as the audio device. To answer or end a call, simply press the call answer end button. • Listening volume is too low.
Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States Tel: 800-789-4971 www.plantronics.com For product support contact us at www.plantronics.com/support. ©2009 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Entera and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the US and/or other countries.
