Plantronics DA80 Audio Processor User Guide
Contents 3 Welcome Power 4 Plantronics Spokes Software 5 Install Plantronics Hub 5 Start Hub 5 Hub Tabs 5 Use your headset 7 Answer, end and make calls with Spokes Put a call on hold 7 Adjust volume 7 Mute a call 7 Troubleshooting 7 8 2
Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Plantronics DA80 Audio Processor. Please refer to the safety instructions for important product safety information prior to installation or use of the product.
Power Powering the USB Audio Processor The USB Audio Processor is automatically powered on upon inserting into the USB port of the computer.
Plantronics Spokes Software Plantronics Spokes software provides the link between your headset and the softphone application on your computer. Spokes software provides the ability to remotely detect and answer/end a call from your softphone application via the headset call button. Install Plantronics Hub To access the Plantronics Hub, load Plantronics software by visiting plantronics.com/us/support/software-downloads/ and click on download button.
About Tab Provides information about your connected device or devices; switch between devices or set primary device (pull down menu, upper left, appears when multiple devices present).
Use your headset Answer, end and make calls with Spokes To make a call: dial the number via your softphone application. To answer or end a call: press the answer/end button For softphones not compatible with Spokes: check the Spokes compatibility list at www.plantronics.com/media/downloads/SoftphoneCompatibility.pdf for the most current information.
Troubleshooting My headset does not 1 work with the DA80 I am using on my PC. (I cannot answer or disconnect from the headset call 2 button.) Check compatibility list at www.plantronics.com/media/downloads/ SoftphoneCompatibility.pdf to ensure your softphone is compatible for remote answer and disconnect. When a PC goes into standby or hibernation, the USB audio processor is no longer powered on. Be sure your PC is in an active state. 3 Be sure you have the Spokes software installed.
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