User Manual

10
TROUBLESHOOTING
I CANNOT HEAR A DIAL TONE
Make sure all cable connections are correct and firmly in place.
Pay special attention that Handset and Short cords are properly
connected.
Ensure AC Power Adapter is connected and power is on.
Make sure you have pressed the Headset/Handset Switch
and the Headset Indicator is on.
Make sure the telephone Handset is off-hook.
Adjust Listen Volume Control .
Adjust the Configuration Switch .
Ensure that the Headset is centered on your ear.
CALLER CANNOT HEAR MY VOICE
Make sure the Mute Button is turned off (Indicator off).
Adjust the Transmit Switch .
Increase the outgoing volume by adjusting the Speak Volume
Control .
Adjust Headset so the microphone is closer to your mouth.
I HEAR A HUM IN THE HEADSET
Adjust the Configuration Switch until the sound is clear. Trying
other settings will not harm the amplifier or your telephone.
PLANTRONICS HELP DESK
The Plantronics Help Desk is ready to assist you!
Dial 1-800-544-4660, Monday through Friday 8:00 a.m. to
5:00 p.m. Pacific Standard Time or visit our website at
www.plantronics.com.
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