PLANTRONICS + POLYCOM.
Contents Headset Overview 3 Charge your headset 4 Check Battery Level 4 Low battery warnings 4 Use charge case Fit 5 6 6 6 Pair your phone 7 Pair to mobile device 7 NFC pairing 7 Pair another device 7 The Basics 8 Make/Take/End Calls 8 Adjust the volume 8 Mute 8 Voice assistant 9 Enable and use Amazon Alexa Play or pause audio 9 Use Sensors 9 Advanced features 11 Enable Tile 11 Voice alerts list 11 Adjust voice alert volume 9 11 Firmware Update 12 Headset recovery 12 Troubleshooting 13 What's in
Headset Overview Alexa* C NF Siri Google Now Charge port Call button Bluetooth button (use when pairing a device) Siri, Google Now Virtual Personal Assistant (VPA) button Alexa* *Alexa requires Plantronics Hub app Mute button Volume buttons Indicator light Power button Near Field Communication 3
Charge your headset Your new headset has enough power to pair and make a few calls directly out of the box. It takes approximately 90 minutes to fully charge the headset; the indicator light turns off once charging is complete. A micro USB cable is supplied to allow you to charge the headset with an AC wall charger (not included) or through a PC's USB port. The PC must be powered on to charge via USB 2.0 or higher.
Use charge case A fully charged case can recharge your headset fully two times for an additional 14 hours of headset talk time. IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1 minute. The LED's flash when charging. Check the charge case battery status by pressing the button on the side.
Fit 1 Slide headset over and behind your ear, then press gently toward your ear. NOTE Remove your eyeglasses before donning the headset for best fit. 2 Rotate microphone boom until it is pointed toward your mouth. 3 Mic boom moves up and down for a better fit. 1 2 3 Change the eartip for a better fit. 1 Push in eartip and rotate to the left to unlock it. 2 1 2 Align new eartip into slot; push, rotate to the right and lock into place.
Pair your phone Pair to mobile device 1 2 The first time you power on the headset it begins the pairing process. Put on your headset and you will hear "pairing" and the headset LEDs flash red and blue. Activate Bluetooth on your phone and set it to search for new devices. • iPhone Settings > Bluetooth > On* • Android Settings > Bluetooth: On > Scan for devices* NOTE *Menus may vary by device. 3 Select “PLT V5200 Series.” If necessary, enter four zeros (0000) for the passcode or accept the connection.
The Basics Alexa* C NF Make/Take/End Calls Siri Google Now • • • Answer a call Put the headset on to answer a call, or Say “answer” after call is announced, or Tap the Call button. • End a call Tap the Call button. • Reject incoming call Press the Call button for 2 seconds. • Redial last outgoing call Double-tap the Call button.
You can add a mute alert notification by managing your mute feature with Plantronics Hub. If this setting is enabled and you have muted an active call and you start to speak, an alert will remind you that you are still on mute. Voice assistant Siri, Google Assistant™, Cortana Press and hold the Call button for 2 seconds to activate your phone's default voice assistant. Wait for the phone prompt to activate voice dialing, search, and other smartphone voice controls.
Reset Sensors You may need to reset the sensors if they are not working as expected. • • • Wearing the headset, tap the Call button to test sensors. A talk time voice alert means sensors are working. A tone means sensors need to be reset. To reset the sensors, power on headset, connect the headset to a charger or directly to your computer's USB port and place it on a flat, non-metallic surface for more than 10 seconds.
Advanced features Enable Tile Use the Tile app to ring your lost headset or locate it on a map and ask the Tile community for help. 1 Voice alerts list Connect the headset to your mobile device 2 Launch Plantronics Hub app and ensure that your firmware is up-to-date 3 From Plantronics Hub main menu, choose Apps > Tile > Enable 4 Launch the Tile app and follow the instructions to connect your headset Following is a list of common voice alerts, you can use Plantronics Hub to customize the alerts.
Firmware Update Firmware updates are designed to keep your headset current with the latest technology. Update your firmware to: • Change voice alert/command languages • Improve performance • Add new features to your device You can update your headset wirelessly using either your smartphone or your desktop PC with Plantronics Hub. Download at plantronics.com/software With Plantronics Hub for Android/iOS installed on your smartphone, check Settings to see if an update is available.
Troubleshooting Callers can't hear me. Solutions: • Ensure headset is paired and connected to your phone. • Reposition headset on your ear as the sensors may not detecting it is on. • Reset your sensors (following above instructions) as they may need recalibrating. • Disable your sensors as they may be incompatible with your specific ear shape. • Disable HD Voice (Wideband Audio) via Plantronics Hub application as this setting may be incompatible with your phone. I can't hear callers or music.
What's in the box Headset Micro USB cable Eartips (S, M.
Accessories Sold separately at plantronics.com/accessories.
Specifications Talk time Up to 7 hours talk time without using case; Up to 14 hours additional talk time using fully-charged case. NOTE Charge case is sold separately. Visit plantronics.com/accessories for more information. Bluetooth Version 4.
Support NEED MORE HELP? plantronics.com/support Plantronics, Inc. Plantronics B.V. 345 Encinal Street Scorpius 171 Santa Cruz, CA 95060 2132 LR Hoofddorp United States Netherlands © 2019 Plantronics, Inc. Plantronics and Voyager are trademarks of Plantronics, Inc. registered in the US and other countries, and OpenMic and PLT are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license.
