User's Manual

13
Customer Service Hours of Operation: Monday-Friday, 9am-5:30pm est [e-mail]
What if my provided optical cable is too short?
tWe did our best to provide a cable of
adequate length; however, there might
be a few setup instances in which the
cable may be too short. If that is your
situation, your local electronics store
will have cables that meet your
required length.
My audio sounds strange and distorted.
tYour N1 SurroundBar requires a clean,
unaltered stereo signal for proper audio
performance. If the sound from your
N1 SurroundBar is strange or distorted,
then check the audio menus of whatever
source(s) are connected to your SurroundBar
and make sure any audio processing
is turned off.
Why can’t I successfully program
the N1 SurroundBar to respond
to my remote control?
tThere are many remote control formats,
and we have done our best to make the
N1 SurroundBar compatible with the
most popular brands. However, there
are likely some cases in which the bar
will not be able to learn your remote codes.
tIn this case, please use the remote control
provided with the N1 SurroundBar product
or try a different universal remote control.
Note: RF only remotes will not work
with this system.
How do I control the N1 SurroundBar?
There are three ways to control your
N1 SurroundBar:
tUse the buttons on the front of the bar.
tUse the provided remote control.
tProgram the N1 SurroundBar to
respond to your existing remote
(see included instructions).
My N1 SurroundBar was responding to com-
mands, but now it isn’t. What should I do?
tIn this rare event, simply turn off the power
(switch located on the back of the bar), wait
a few seconds, and then turn the power back
on. This should restore control.
How do I erase previously learned remote
control commands?
t If you have programmed your SurroundBar
to respond to a remote control and you no
longer want it to do so, then you can erase
the codes by pressing the LEARN key for
about two seconds while the unit is in standby
mode (power LED is red). The N1 Surround-
Bar will continue to respond to the provided
credit card remote control.
To contact Customer Service/
Technical Support:
tIf you have a question or comment, please
feel free to call us or email us. In North
America and Canada, call Polk Customer
Service: 800-377-7655 (M-F 9-5:30 EST)
or via email [e-mail].
Outside the US, call 410-358-3600.
Polk is a DEI Holdings, Inc. Company. Polk, SDA Surround and
SurroundBar are registered trademarks of Polk Audio, Inc. N1
SurroundBar and SmartBar are trademarks of Polk Audio, Inc.
All other trademarks are the property of their respective owners.
© 2013 Microsoft Corporation. All Rights Reserved. Microsoft, 343
Industries, the 343 Industries logo, Halo, the Halo logo, Turn 10, the
Turn 10 logo, Forza Motorsport, the Forza Motorsport logo, Xbox, Xbox
360, Xbox One, and the Xbox logos, are trademarks of the Microsoft
group of companies.
Products that have earned the Energy Star
®
are designed to protect
the environment through superior energy effi ciency.
Manufactured under licence from Dolby Laboratories. Dolby and the
double-D symbol are registered trademarks of Dolby Laboratories.
The Bluetooth
®
word mark and logos are registered trademarks
owned by Bluetooth SIG, Inc. and any use of such marks by Polk
is under license. Other trademarks and trade names are those
of their respective owners.
The “aptX
®
software is copyright CSR plc or its group companies.
All rights reserved. The aptX
®
mark and the aptX logo are trademarks
of CSR plc or one of its group companies and may be registered
in one or more jurisdictions.”
is a trademark of SRS Labs, Inc. TruSurround HD
technology is incorporated under license form SRS Labs, Inc.
13
C
ustomer
S
ervice Hours of
O
peration: Monday-Friday, 9am-5:30pm est polkcs
@
polkaudio.co
m
What if my provided optical cable is too short
?
tWe did our best to
p
rovide a cable o
f
a
d
equate
l
engt
h
;
h
owever, t
h
ere m
i
g
h
t
be a few setu
p
instances in which the
cable ma
y
be too short. If that is
y
ou
r
situation,
y
our local electronics store
will have cables that meet
y
ou
r
requ
i
re
d
l
engt
h.
M
y au
di
o soun
d
s strange an
d
di
storte
d.
t
Y
our N1
S
urroundBar requires a clean,
una
l
tere
d
stereo s
i
gna
l
f
or proper au
di
o
p
er
f
ormance.
If
t
h
e soun
d
f
rom
y
ou
r
N1
S
urroundBar is strange or distorted,
then check the audio menus of whateve
r
source
(
s
)
are connected to
y
our SurroundBa
r
an
d
ma
k
e sure any au
di
o process
i
ng
is turned off.
Wh
y
can’t I successfull
y
pro
g
ram
the N1 SurroundBar to res
p
ond
to m
y
remote control
?
t

Th
ere are man
y
remote contro
l
f
ormats,
and we have done our best to make the
N1
S
urroundBar com
p
atible with the
most popular brands. However, there
are likel
y
some cases in which the ba
r
will not be able to learn
y
our remote codes.
tIn this case,
p
lease use the remote control
p
rovided with the N1 SurroundBar
p
roduct
or tr
y
a different universal remote control
.
N
o
t
e:
RF onl
y
remotes will not wor
k
with this s
y
stem
.
How do I control the N1
S
urroundBar
?
There are three wa
y
s to control
y
ou
r
N1
Su
rr
ou
n
d
B
a
r:
t
U
se t
h
e
b
uttons on t
h
e
f
ront o
f
t
h
e
b
ar
.
tUse the
p
rovided remote control.
t
Program the N1
S
urroundBar to
respon
d
to your ex
i
st
i
ng remote
(
see included instructions
).
My N1
S
urroundBar was responding to com
-
mands, but now it isn’t. What should I do
?
t
I
n this rare event, sim
p
l
y
turn off the
p
owe
r
(
switch located on the back of the bar
)
, wait
a few seconds, and then turn the
p
ower bac
k
on. This should restore control
.
H
ow
d
o
I
erase prev
i
ous
l
y
l
earne
d
remote
control commands
?
t
If you have programmed your
S
urroundBa
r
to respon
d
to a remote contro
l
an
d
you no
l
onger want
i
t to
d
o so, t
h
en you can erase
t
h
e co
d
es
b
y press
i
ng t
h
e
LEARN
k
ey
f
o
r
ab
out two secon
d
s w
hil
e t
h
e un
i
t
i
s
i
n stan
dby
mode
(p
ower LED is red
)
. The N1 Surround
-
B
ar w
ill
cont
i
nue to res
p
on
d
to t
h
e
p
rov
id
e
d
credit card remote control
.
To contact
C
ustomer
S
ervice
/
Technical Su
pp
ort
:
t
If
y
ou
h
ave a
q
uest
i
on or comment,
pl
ease
feel free to call us or email us. In North
America and
C
anada, call Polk
C
ustome
r
Service: 800-377-7655
(
M-F 9-5:30 EST
)
or via email [e-mail].
O
utside the U
S
, call 410-358-3600
.
Polk is a DEI Holdings, Inc.
C
ompany. Polk,
S
DA
S
urround and
SurroundBar are re
g
istered trademarks of Polk Audio, Inc. N1
S
urroundBar and
S
martBar are trademarks of Polk Audio, Inc
.
All
ot
h
er tra
d
emar
k
s are t
h
e property o
f
t
h
e
i
r respect
i
ve owners
.
©
2013 Microsoft
C
orporation. All Rights Reserved. Microsoft, 343
Industries, the 343 Industries logo, Halo, the Halo logo, Turn 10, the
Turn 10 logo, Forza Motorsport, the Forza Motorsport logo, Xbox, Xbox
360, Xbox One, and the Xbox lo
g
os, are trademarks of the Microsoft
group o
f
compan
i
es
.
Products that have earned the Energy
S
ta
r
®
are designed to protect
t
h
e env
i
ronment t
h
roug
h
super
i
or energy e
ffi
c
i
ency.
Manufactured under licence from Dolb
y
Laboratories. Dolb
y
and the
double-D symbol are re
g
istered trademarks of Dolby Laboratories.
The Bluetooth
®
word mark and logos are registered trademarks
owned by Bluetooth SIG, Inc. and any use of such marks by Pol
k
is under license. Other trademarks and trade names are those
o
f
t
h
e
i
r res
p
ect
i
ve owners.
Th
e
“
apt
X
®
software is copyright CSR plc or its group companies.
All ri
g
hts reserved. The apt
X
®
mark and the aptX lo
g
o are trademarks
of CSR plc or one of its group companies and may be registered
in one or more
j
urisdictions.
”
is a trademark of SRS Labs, Inc. TruSurround HD
technology is incorporated under license form SRS Labs, Inc
.