User's Manual

12
Polk Customer Service 800-377-7655 (Outside USA & Canada: 410-358-3600)
Troubleshooting
The bar does not power on.
tEnsure you have plugged the power supply
into a live wall outlet.
tEnsure that all components of the power
supply are connected properly.
tEnsure the power supply is properly
connected to the bar power input.
No sound from the bar.
tCheck that the TV or cable box is providing
a signal.
tIf necessary, check using an alternate source.
tCheck that the bar is receiving power
and is turned on.
tTurn up the volume of the bar.
tCheck the input cables to make sure
they are connected securely.
tTurn up the volume of your television
or cable box.
tCheck mute status: Is the bar status
light slowly blinking green? If so, press
the Mute button on the bar.
The sound coming from the bar is distorted.
tTry turning down the volume of your audio
source, if possible.
tAudio processing (see FAQ’s on pages
10-11)—there may be audio processing
occurring prior to reaching the bar.
Disable this processing.
The included remote control won’t work.
tEnsure the battery’s protective plastic
tab has been removed.
tReplace the battery (CR2025).
The bar won’t learn my remote
control commands.
tCarefully follow the programming instructions
on the previous page of this manual.
tHold the remote steady and 1-2 feet
from the front of the bar.
tQuickly “tap” the button on your existing
remote until the status LED blinks green.
Note: The bar learns almost all IR commands,
but some IR protocols cannot be programmed.
The volume of my television speakers gets
louder than my N1 SurroundBar system
over time.
tTurn off your TV speakers per the
instructions on page 7 of this manual.
tWhen the remote control volume button
is held down, your television may change
volume levels faster than the bar. Use the
buttons on the bar to adjust the volume
of the bar to the correct balance with
the TV speakers.
FAQ’s (Frequently Asked Questions)
My TV does not have an optical output.
How do I connect my audio?
You have several options for connecting
your audio:
t Use the optical output of your source unit
(cable/satellite box, DVD player, etc.) and
connect directly to the SurroundBar using
the supplied optical cable.
tUse the 1/8" (3.5mm) analog/headphone
output of your TV (if available) and
connect directly to the N1 SurroundBar
using 1/8" (3.5mm) to 1/8” (3.5mm)
analog cable.
tUse the RCA audio outputs (white/red pair)
on your TV (if available) and connect
directly to the N1 SurroundBar using
1/8" (3.5mm) to 1/8” (3.5mm) analog
cable and 1/8" (3.5mm) to RCA adapter.
12
Polk
C
ustomer
S
ervice 800-377-7655 (
O
utside U
S
A &
C
anada: 410-358-3600
)
T
rou
bl
es
h
oot
i
ng
The bar does not
p
ower on
.
t
E
nsure you have plu
gg
ed the power supply
int
o
a
liv
e
w
a
ll
ou
tl
e
t
.
t
E
nsure t
h
at a
ll
com
p
onents o
f
t
h
e
p
owe
r
su
pply
are connecte
d
p
ro
p
er
ly
.
t
E
nsure the
p
ower su
pp
l
y
is
p
ro
p
erl
y
connected to the bar
p
ower in
p
ut.
N
o soun
d
f
rom t
h
e
b
ar
.
t Check that the TV or cable box is providin
g
a si
g
nal.
t
If
necessary, c
h
ec
k
us
i
n
g
an a
l
ternate source.
t
C
heck that the bar is receiving powe
r
and is turned on
.
t
T
urn u
p
t
h
e vo
l
ume o
f
t
h
e
b
ar.
t
Check the in
p
ut cables to make sure
t
h
e
y
are connecte
d
secure
ly.
t
T
urn u
p
t
h
e vo
l
ume o
f
y
our te
l
ev
i
s
i
on
or cable box.
t Check mute status: Is the bar status
li
g
ht slowly blinkin
g
g
reen? If so, press
the Mute button on the bar
.
Th
e soun
d
com
i
ng
f
rom t
h
e
b
ar
i
s
di
storte
d.
t
T
ry turn
i
ng
d
own t
h
e vo
l
ume o
f
your au
di
o
source,
if
poss
ibl
e.
t
A
udio processing
(
see FA
Q
’s on pages
10-11
)
—there may be audio processing
occurr
i
ng pr
i
or to reac
hi
ng t
h
e
b
ar.
Di
sa
bl
e t
hi
s process
i
ng
.
Th
e
i
nc
l
u
d
e
d
remote contro
l
won
’
t wor
k.
t
E
nsure t
h
e
b
atter
y’
s
p
rotect
i
ve
pl
ast
i
c
ta
b
h
as
b
een remove
d.
t
R
e
p
lace the batter
y
(
CR2025
).
Th
e
b
ar won
’
t
l
earn m
y
remote
contro
l
comman
d
s.
t Carefully follow the pro
g
rammin
g
instructions
on the previous page of this manual.
t Hold the remote stead
y
and 1-2 feet
from the front of the bar
.
t

Quickly “tap” the button on your existing
remote unt
il
t
h
e status
LED
bli
n
k
s green
.
Note:
The bar learns almost all IR commands,
b
ut some
IR
protoco
l
s cannot
b
e programme
d.
Th
e vo
l
ume o
f
m
y
te
l
ev
i
s
i
on spea
k
ers
g
ets
l
ouder than m
y
N1
S
urroundBar s
y
stem
o
ver time.
t
Turn off your TV speakers per the
instructions on pa
g
e 7 of this manual
.
t
When the remote control volume button
is held down, your television may chan
g
e
v
o
l
u
m
e
l
e
v
e
l
s
f
as
t
e
r th
a
n th
e
ba
r.
Use
th
e
b
uttons on t
h
e
b
ar to a
dj
ust t
h
e vo
l
ume
o
f th
e
ba
r t
o
th
e
co
rr
ec
t
ba
l
a
n
ce
with
the TV s
p
eakers
.
F
AQ’s (Frequentl
y
Asked Questions
)
M
y
TV
d
oes not
h
ave an opt
i
ca
l
output.
H
ow do I connect my audio
?
You have several options for connecting
y
our au
di
o:
t Use the optical output of your source unit
(cable/satellite box, DVD player, etc.) and
connect directly to the SurroundBar usin
g
t
he supplied optical cable
.
t
U
se the 1/8" (3.5mm) analo
g
/headphone
output of your TV (if available) and
connect directly to the N1 SurroundBar
using 1/8" (3.5mm) to 1/8” (3.5mm)
analog cable.
t
U
se the R
C
A audio out
p
uts
(
white
/
red
p
air
)
on your TV
(
if available
)
and connect
directly to the N1 SurroundBar using
1/8" (3.5mm) to 1/8” (3.5mm) analog
cable and 1
/
8"
(
3.5mm
)
to R
C
A ada
p
ter.