Wireless Surveillance Camera IP200 USER MANUAL Questions? Need some help? This guide will help you enjoy your new product or visit www.polaroid.
Polaroid • Table of Contents Polaroid • Introduction Table of Contents Welcome Welcome 1.1 Features 1.2 Packing List 1.3 Product Views 1.4 PC System Requirements 1.5 Hardware Instruction 1.6 Software Installation 2 Sofware Operationl 2.1 IP Camera Tool 2.2 CAMERA LOGIN 2.3 TO USE IE BROWSER TO GAIN ACCESS 2.4 SAFARI, FIREFOX, GOOGLE CHROME BROWSER ACCESS 2.5 MOBILE PHONE ACCESS 2.6 ACTIVEX MODE FOR IE BROWSER ACCESS 2.7 VISITOR STATUS 2.
Polaroid • Introduction Polaroid • Introduction 1.2 Packing List After unpacking, check that the following items are in your possession: ITEM: * IP Camera * WI-FI Antenna * User Manual * DC Power Supply * CD * Network Cable 3. Network Indicator LEDs QUANTITY (1) (1) (only available for wireless models) (1) (1) (1) (1) NOTE: If any items are missing, contact Polaroid immediately at 1-877-836-1190 4. Audio Output 1.3 Product Views 1.3.1 Front View 1. LAN 6. Antenna 5.
Polaroid • Introduction Polaroid • Introduction 1.5 Hardware Instruction 1.3.3 Bottom View Figure 1.4 Figure 1.3 Beware: If your camera does not include several stickers, such as MAC address and QC sticker, it could be a fake IPCAM and will not work with original firmware or be able to be serviced by our after sales service. Make sure it has the MAC address and serial number. 1.
Polaroid • Introduction Polaroid • Introduction 1.6 Software Installation IMPORTANT: Before installing the Active X software to run your camera, make certain both your Firewall and Anti-Virus are shut off. It is safe to do so and this will ensure the software installs properly and without interference. Next: IP CAMERA TOOL. The IP CAMERA TOOL is included in the CD that comes with your camera. Insert the CD into your computer. Double click on IPCamASetup.
Polaroid • Software Polaroid • Software PRE-INSTALLATION PRECAUTIONS: 1. Use only the power adaptor that comes with the product. DO NOT attempt to substitute it with any other as other adaptors may cause damage to your unit. 2. Make sure the camera unit is mounted in an indoor environment where rain or other forms of moisture cannot get into it. 3. DO not touch or re-adjust the lens in any way. The focal point of the camera was pre-set at the factory.
Polaroid • Software Polaroid • Software 2.1.1.1 Basic Properties Under Basic Properties you will find three options. 1) Device ID 2)System Firmware Version 3) Web UI version (see figure 2.1) Figure 2.2 Figure 2.1 Device ID. This is the same ID as the one found on the sticker on the bottom of your camera. It is called the MAC ID. If there are many IP Cameras on your device list, you can cross check which camera is which by matching the sticker numbers of each camera with the ID numbers on the list.
Polaroid • Software Polaroid • Software Safari, Firefox or Google Chrome browsers. To do so, follow the these procedures: 1. Double click the IP address of the IP Camera listed on your computer (see figure 1.9) Once you do this, whatever default browser you ordinarily use will automatically run and bring up the camera login interface. Figure 2.4 Begin by entering your correct User and Password to upgrade system firmware and UI.
Polaroid • Software Polaroid • Software 2.3 TO USE IE BROWSER TO GAIN ACCESS Figure 2.7 Figure 2.8 The first time you login to a camera, it is possible to get the ActiveX prompt with a box around it (as seen in fig. 2.8). In this case click this prompt first and choose Run Add-on. This is telling you to refresh and login the camera again.
Polaroid • Software Polaroid • Software NOTE: If live video stream does not come up, but instead a red cross such as this appears on the screen or the screen goes black, follow the following steps: 1. Close your computer’s firewall. 2. Change all the ActiveX settings to enable (including IE BROWSER,Tool, Internet options, Security, Custom Levels, ActiveX controls and Plug-ins).
Polaroid • Software Polaroid • Software Here are some other things you can do if the video still does not appear. 1. Go to your computer’s Start menu and go to Internet Explorer, choose internet attributes to enter, or go directly to your Control Panel, choose Internet Explorer and go to security settings.
Polaroid • Software Polaroid • Software 2.6 ACTIVEX MODE FOR IE BROWSER ACCESS When you login the camera in ActiveX model you will be asked what level of user you are: Visitor, Operator, or Administrator. Each of these user types come with different levels of authority and usage privileges (see 3.11 for user settings, figure 8.5) Also, there are 9 color coded icons at the bottom of the UI to indicate the status of each device. They are as follows: Gray. Means no device is connected. Green.
Polaroid • Software Polaroid • Software Rate and Resolution Set rate or speed of frames per second from full speed to 1fp/5s (see figure 3. 8) Resolution: Set the resolution to 160*120/VGA (640*480) QVGA (320*240) as in figure 3.9) In order to listen to sounds in that area, speakers must be hooked up to the device you are monitoring from (see figure 1.2). Click on the Talk icon and it will turn red to indicate the talk mode is in operation. Click on it again when you want to stop talk function.
Polaroid • Software Polaroid • Software Figure 4.2 Audio Buffer. Click here and window box will give you a choice of 1,2,3,4,or 5 seconds’ buffer of audio. This will prevent dropouts, clicks, or pops. Reversal: Click here and video image can be seen reversed (up or down; this particularly important when camera is mounted on ceiling). Mirror. Clcik to see mirror image. Click again to return image back to normal.
Polaroid • Settings Polaroid • Settings Click to support 15 positions. Begin by rotating camera to the position you want. Then click the preset position icon and a pop-up will appear with 15 position slots. Keep moving camera to desired positions and set one at a time much the same way you’d preset the radio stations in your car.
Polaroid • Settings Polaroid • Settings router’s identity, which means if you want to be able to access you camera from anywhere but home, you will need to know this address. The fourth step is to log into your wireless router. To do this, enter the IP address of your router into your browser and then enter the username and password when prompted.
Polaroid • Settings Polaroid • Settings 3.1.4 Restore Factory Settings 3.3 Basic Network Settings There are two places you can manually fix the camera’s IP address. One, as we have mentioned earlier is the IP Camera Tool (figure 2.3) , the other is the Basic Network Settings window below: Figure 5.5 Clicking on Restore Factory Settings will cause a prompt to pop-up. Select OK and the camera will return to original factory settings and the device will reboot. 3.1.
Polaroid • Settings Polaroid • Settings 3.4 Wireless LAN Settings Figure 6.1 Figure 5.9 To find the DNS Server, follow similar instructions above as you did for Gateway. If your router supports DHCP function, choose “Obtain IP from DHCP Server” to get dynamic IP. Figure 6.0 Figure 6.2 Note: Follow the instruction numbers as they appear in this figure. 1. You must have a wireless router. 2. Your wireless antenna must be installed on camera. 3.
Polaroid • Settings Polaroid • Settings 3.5 ADSL Settings When connect to the Internet through ADSL directly, simply enter ADSL user name and password obtained from ISP. (see figure 6.6 and figure 6.7 below) Figure 6.6 Figure 6.3 Figure 6.7 3.6 UPnP Settings Click UPnP Settings to choose Using UPnP to Map Port Figure 6.8 Figure 6.4 All you have to do is click Submit in order to automatically allow your camera to utilize UPnP forwarding.
Polaroid • Settings Polaroid • Settings You may choose to use a Third Party DDNS. (i.e. for example from Dynds, Oray, 3322 etc.) Figure 7.3 Figure 7.1 Third Party DDNS For third party DDNS, choose server (i.e. 3322 or dyndns.org). See figure below: In order to do this you must have registered account before hand, have and kept the user name, password, host, and then input the information. NOTE: If your camera default port reads 80, it must be changed to another number, clikck OK, and camera will reboot.
Polaroid • Settings Polaroid • Settings SETTINGS AND SEARCHING FOR THE NETWORK PATH, ONCE IT COMES UP YOU CAN RUN YOUR MOUSE OVER THE ICONS FOR PC AND GATEWAY TO ASCERTAIN YOUR SYSTEM ADDRESSES.) Set Port Forwarding in the router. It is important to set the port forwarding in your router to the IP of your camera directly in order for the camera to work correctly. Because there are countless routers from around the world, it is impossible to provide a universal method of set up.
Polaroid • Settings Polaroid • Settings DLINK: 1. Login the router 2. Choose “Advanced”, select “Virtual Servers” 3. Input the port, IP address, Protocol, then click SAVE. NOTE: The public port and the private port should be the same as the camera’s port; choose protocol to be “both” Figure 7.9 3.8 System Settings Figure 7.7 After all steps are complete you may use DDSN freely. or check the DDNS status from your camera and get the DDNS link for internet view. See figure below.
Polaroid • Settings Polaroid • Settings 3.9 Alias Settings Visitor: See figure 2.7 details of usage at this level. Operator: You can control the direction of the IP Camera and set parameters. Administrator: You can set up advanced configurations of the IP Camera. (See 3.1.22) Figure 8.2 You may assign your camera (or cameras) any name(s) you choose by entering in the Alias box. 3.10 Date & Time Settings Figure 8.5 3.12 PT Settings Figure 8.3 Figure 8.6 Figure 8.4 Set time and date for your camera.
Polaroid • Settings Polaroid • Settings MSN Settings. 3.13 Indicator Settings Figure 8.7 You have three options for setting the pilot lamp. 1. N on-connected network out. Twinkles while connected to network and shuts off when connection is terminated. 2. N on-connected network with more slow frequency flicker. Twinkles while connected to network and slows when connection is shut down. 3. Been extinguished. Use to keep connections OFF. 3.14 Backup and Restore Figure 8.8 1. B ack up.
Polaroid • Settings Polaroid • Settings 3.15 Other Settings authorization selection. SMTP User. Input correct SMTP user; usually his or her full email address. Sometimes the address can be inputted without the suffix and just using the user name. SMTP Password. Input correct password. NOTE: Click Submit before going to TEST. Figure 9.0 Using the “other box, you can make settings for Motion Detection, Alarm. IO Linkage, Schedule, FTP Upload, Alarm Mail Alert, Record Path and more. 3.
Polaroid • Settings Polaroid • Settings 3.17 FTP Service Settings Figure 9.3 Figure 9.5 Here are some errors you could receive after your FTP set-up: 1) Cannot connect to server. Check to see if FTP set-up was correct. 2) Network error. Please try again later. 3) Server error. 4) Incorrect user or password. Please check whether user name or password is correct. 5) Cannot access folder. Make sure folder exists and is authorized. 6) Error in passive (PASV) mode. Make sure server supports PASV mode.
Polaroid • Settings Polaroid • Settings Enter Alarm Service Settings Page to set alarm to your specifications. 3.18.1 Motion Detection Armed When you enable Motion Detection Armed, the camera will sound an alarm when motion is detected and it will record the incident. 3.18.2 Motion Detection Sensitivity. You may choose up to 10 settings of sensitivity for motion, 10 being the most sensitive. See figure below: Figure 9.9 Figure 9.7 3.18.
Polaroid • Settings Polaroid • Settings Trigger Level Option: High for closed circuit external alarm devices. Low for open circuit external alarm devices. When an object moves close to camera, alarm will trigger. When alarm is switching off, alarm will trigger as well. 3.19 Send Mail on Alarm When you click on the “Send Mail On Alarm” box, an email with picture will automatically be sent if alarm is triggered. (Make sure your Mail Service Settings are correct, figure 9.
Polaroid • Settings Polaroid • Settings Sound on Alarm Whenever motion is detected, there will be a beeping sound. Click on enable to maintain the beep when alarm is going off or cancel it and no alarm will sound. Record on Alarm If you want the camera to automatically record when alarm goes off, you must enable Record on Alarm. If you do not, you must cancel Record on Alarm. Alarm Record Path. Here you may choose the file on your PC you want the alarm messaging to go to.
Polaroid • Settings Polaroid • Settings 3.21 Server Push Mode (for Safari, FireFox, Google Browser) Choose Server Push Mode, login camera, and the following will appear on your screen: 3.22 Sign in mobile phone For monitoring using a mobile phone, you must first choose Sign in mobile phone, login the camera, and the following will window and interface will appear on your computer screen: Figure 11.2 NOTE: Server Push Mode does not support ActiveX.
Polaroid • FAQs Polaroid • FAQs FREQUENTLY ASKED QUESTIONS. DOES POLAROID IP CAMERA WORK ON MAC OS SYSTEMS AS WELL AS MICROSOFT WINDOWS? Yes, the system is designed to work with both operating systems. You will find information in your CD folders concerning MAC systems, however, the set-up to a MAC computer should pretty much be plug and play if you follow the prompts as they come up.
Polaroid • FAQs PROBLEMS WITH NETWORK BANDWIDTH? The picture quality you are getting is subject to several factors: Network bandwidth, PC performance, the number of visitors accessing at one time, or whether your using a switch or a hub for access (use of a switch is recommended for multiple cameras) HOW DO I REGISTER A DDNS ACCOUNT ON WEB? Go to http://www.dyndns.com and register. WHY AM I GETTING FAILURE TO CONNECT TO DEVICE PROMPT? This happens when you have multiple cameras.
