Handbook

ManualsBrandsPolaris ManualsSwimming Pool FilterVac-Sweep 380

IV. TROUBLESHOOTING OVER THE PHONE

The following topics should be discussed to aid you in troubleshooting a

Polaris 380 or Polaris 360 over the phone. By asking specific questions, you

should be able to identify the cause of a problem before the cleaner is

brought in to be serviced. For the best results, follow the topics in order. If the

cleaner must come in for repair, request that the feed hose also be brought in

for evaluation.

With the Cleaner On:

Topic Recommendation

1. Verify the wheel RPM It should be between 28 and 32. (Remember,

the poolowner needs to hold the cleaner com

pletely under the water when counting the

wheel RPM.)

If it’s too high–For 380: Replace the blue UWF restrictor with the red

UWF restrictor. If that does not correct the

wheel RPM, unscrew the pressure relief valve.

For 360: For dedicated cleaner line, adjust the clean-

er line valve or open the pressure relief

valve. For return line installations, open up

the holes on the return jets until desired

wheel RPM is achieved.

If it’s too low–For 380: Check the filter screen for debris. If that does

not correct the wheel RPM, remove the blue

UWF restrictor.

For 360: For dedicated cleaner line, adjust the

cleaner line valve. If that doesn’t correct

the wheel RPM, back wash or clean the fil-

ter. If that doesn’t work, try the following

steps: clean skimmer and pump baskets;

clean filter screen; check for excessively

leaking swivels; install smaller eyeballs in

return lines.

2. Are the vacuum jets Hold the cleaner upside down and carefully

unobstructed? look into the vacuum tube. There should be

three distinct, even jets of water. If not, bring

the cleaner in for repair.

III. 380/360 HEAD ADJUSTMENTS AND

FUNCTIONS

Thrust Jet: Acts as a steer-

ing mechanism; the recom-

mended setting is 11 o’clock.

Moving the thrust jet to the

left will turn the cleaner left

and vice versa. Setting the

thrust jet between 11:00 and

1:00 will provide maximum

climbing ability.

Sweep Hose Adjustment

Screw: Regulates water flow

to the sweep hose; the recom-

mended setting is adjusted

to provide a gentle sweeping

motion. The sweep hose

removes debris from corners

and steps. Tightening the

screw decreases the sweeping

motion and vice versa.

Head Float: Affects the ballast

of the cleaner; the recom-

mended setting is all the way

forward. Moving the head float

forward (toward the cleaner)

improves climbing ability and

vice versa.

Wheel RPM: The pressure

relief valve is designed to auto-

matically regulate the pressure to the cleaner. For proper operation the

cleaner should run between 28-32 RPM. (For the 380, the water pres-

sure should not exceed the wheel RPM by more than 2 psi; for the 360,

the water pressure should be between 12-14 psi.)

For 380: The RPM can be reduced by replacing the blue UWF restrictor

with the red UWF restrictor. If needed, the RPM can be reduced further by

unscrewing the pressure relief valve.