Owner's Manual
www.polarispool.com
If the Polaris cleaner displays the following
actions, adjustments may be necessary to restore
performance. Refer to the exploded parts diagram for
part references.
Action: Hangs up on steps or other
obstacles longer than 3-1/2
minutes.
Solution: 1. Check the wheel RPM.
2. Verify the back-up valve
is cycling.
3. Adjust the thrust jet.
4. Remove unnecessary pool hardware
or install a Ladder Guard Kit (order
part #G21 from a Polaris dealer).
Action: Polaris is sluggish, running
with less power than normal.
Solution: 1. Check the filter screen in the quick
disconnect and clean, if necessary.
2. Clean the skimmer basket, pump
basket, and pool filter.
3. Check all of the hoses, connections,
and swivels for leaks that could
cause loss of water pressure.
4. Check the wheel RPM.
Action: Polaris flies around the pool.
Solution: 1. Check the wheel RPM. If more than
32 RPM, unscrew the pressure
relief valve to decrease water flow
to cleaner.
2. Verify the back-up valve is cycling.
Hold the valve out of the water and
watch the jet. It should come on
and go off.
3. Adjust 3-way diverter to reduce the
amount of water flow to the Polaris
pool cleaner.
Action: Polaris does not back up.
Solution: 1. Verify the back-up valve
is cycling.
2. Check the wheel RPM.
3. If the bag is full, empty it.
4. If the head float has water
in it, replace it.
5. Ensure feed hose is floating.
Action: Polaris only turns in one
direction.
Solution: 1. Adjust the thrust jet.
2. If the end of the hose that connects
to the Polaris has a curve to it, align
it with the curve of the feed pipe.
3. Make sure that the swivel
on the feed pipe turns freely.
4. Ensure feed hose is floating
Action: Feed hose becomes tangled.
Solution: 1. Remeasure the hose to
verify that it is adjusted to
the proper length for the
pool shape.
2. With the Polaris operating, check
that the swivels in the hose and the
hose connections turn freely.
3. Ensure the feed hose is floating.
4. With the Polaris turned off, spin
each of the wheels. All
of the wheels should
turn together.
Action: Sweep hose is sucked into the
vacuum tube.
Solution: 1. Make sure the opening at the end
of the sweep hose is not blocked by
the sweep hose scrubber.
2. Adjust the sweep hose to a gentle
sweeping motion.
Troubleshooting
English