User's Manual

4.21. Resetting the Terminal

There are three types of system resets: a Soft Reset, a Hard Reset, or a Factory Reset. The soft and

hard resets preserve all data stored in the file system. Contact a technical support representative for

more information on how to perform a Factory Reset.

Soft Reset (Warm Boot)

A soft reset re-boots the terminal without losing RAM data, terminates all running applications,

reloads the OS, and launches Autoinstall, which re-initializes any CAB or REG files in

\AutoInstall\Cabfile folder.

You would perform a soft reset 1) when the terminal fails to respond, 2) after installing software

applications that require a reboot, or 3) after making changes to certain system settings, or 4) to

install new CAB or REG files.

To perform a Soft Reset:

1. Press the Power button for 3 seconds and choose the Soft Reset on the power menu .

2. When the reset is complete, the Desktop appears.

Hard Reset (Cold Boot)

CAUTION:

A hard reset erases all of the data and applications stored in RAM memory, reloads the

OS, and launches Autoinstall, which installs any CAB or REG files in the \AutoInstall\Cabfile.

Hard resets automatically launch a soft reset as part of the boot process if there are CAB files

present.

To Perform a Hard Reset:

1. Press the Power button for 3 seconds and choose the Hard Reset on the power menu.

2. When the reset is complete, the Desktop appears.

To perform a Hard Reset if the terminal has stopped responding, press and hold the Power button

for 8 seconds until the terminal starts to re-boot.

4.22. Suspend Mode

Suspend Mode suspends terminal operation. The terminal appears to be “off” when in Suspend

Mode. The terminal is programmed to go into Suspend Mode automatically when inactive for a

specified period of time. You can set this time period in the Power setting.

To suspend and resume operation, press the Power button. You may

also press the front Scan key to wake a suspended device unless the

battery door has been removed and replaced.

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NOTE:

You should always put the terminal in Suspend Mode when you change

the battery pack; see Changing the Battery Pack on paragraph 4.18.

Troubleshooting Suspend/Resume

If the terminal does not wake when you press the Power button, the