Operation Manual

English

This manual or any portion

may not be reproduced or used in any manner whatsoever

6. Common trouble shooting

Please refer below key functions for any problems with the watch. If the problem is still unsolved,

please contact with our technical department.

6.1 Unable to power on / start up.

Press the power button for a minimum of 3 seconds.

Please check if the battery is empty, if so please charge for ± 2 hours.

6.2 shut down automatically?

The smart watch is low on power; please charge for ± 2 hours.

6.3 Using time too short?

Battery is not full, please make sure that its fully charged!

During the use of the smart watch with a SIM card, the battery will get drained a little bit faster

especially if you have a weak phone signal, as the watch will than continuously scan for

signal.

6.4 Unable to charge?

The battery life will be reduced after a few years of usage, please check if the battery works.

Please check if the USB cable is connecting good, if not please try again or make an RMA

request.

6.5 No name recognition on incoming messages/calls.

When making the Bluetooth connection the share contacts has been refused.

Please forget/delete the existing Bluetooth setup and reconfigure using the steps explained in

3.1

6.6 Bad phone call voice quality

Smart watch & smartphone are separated to far from another.

The phone signal on your smartphone is lacking quality. In this case the quality of that call will

be forwarded to the smart watch. In this case try to make the phone call in a different location.