User Manual

Updated November 12, 2021
Having trouble?
We are sorry to find that you are having trouble using your POGS. The following advice
should help you to solve problems. If this does not help, there are more you detailed FAQs on
our website. And we are more than happy to help any queries you have, please reach out to us
via email
hello@pogsheadphones.com.
Possible cause
POGS Bluetooth
TM
doesn’t
switch on.
The battery is empty.
Charge the battery or
connect your POGS to your
device with the QuickSafe
cable.
No audio playback via
Bluetooth
TM
.
The Bluetooth
TM
function of
your POGS is switched off.
Switch the Bluetooth
TM
function on (see chapter on
activating Bluetooth
TM
).
POGS and your media
device are not or no longer
paired (LED light should be
flashing every 7 sec when
paired).
Check all settings as
described in the chapter
Bluetooth
TM
pairing.
The Bluetooth
TM
function is
switched off on the device.
Switch the Bluetooth
TM
function on. If applicable,
refer to the instruction
manual for the device.
No audio playback despite
Bluetooth
TM
connection
Volume has been set too
low.
Increase the volume on the
device.