Warranty

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WARRANTY COVERAGE SCHEDULE
Total claim of cost of refund not to exceed original installed purchase price.
NUMBER OF YEARS FROM DATE
OF ORIGINAL INSTALLATION
TO DATE OF CLAIM
PERCENT OF PURCHASE PRICE OF ORIGINALLY INSTALLED PRODUCTS
FOUND TO BE DEFECTIVE FOR WHICH PLY GEM WILL BE RESPONSIBLE
SUBSEQUENT OWNERS AND OTHERS COVERED BY A 50-YEAR PRORATED WARRANTY
FOR ALUMINUM SOFFIT, ALUMINUM FASCIA AND ALUMINUM J-CHANNEL
During the original purchaser’s Ownership of the Property 100%
0–5 100%
more than 5 but less than 7 90%
more than 7 but less than 8 80%
more than 8 but less than 9 70%
more than 9 but less than 10 60%
more than 10 but less than 11 50%
more than 11 but less than 12 40%
more than 12 but less than 13 30%
more than 13 but less than 14 20%
more than 14 but less than 50 10%
OTHER LIMITATIONS
1. This Warranty covers only genuine Ply Gem Aluminum Soffit, Aluminum Fascia, Aluminum J-Channel and Aluminum Trim Coil
(except Economy Trim Coil). It is your responsibility to verify that the Aluminum Soffit, Aluminum Fascia, Aluminum J-Channel
and Aluminum Trim Coil installed are our Products. For Trim Coil, we require written proof it is Ply Gem product. It is a good
idea to retain your proof of purchase in case it is needed if you submit a warranty claim.
2. Products are designed and intended for use as small flashings and water diverters and should not be used as roofing
materials.
3. Due to normal weathering, replacement Products may differ in gloss and color from Products originally installed on the
Property, and Ply Gem shall not be responsible or liable as a result of such variance.
4. We reserve the right to discontinue or change any of our products, including design and color changes, at any time and
without notice or liability. If, for any reason, Products of the type originally installed are no longer available from us at the time
you make a warranty claim, we may substitute another product determined by us to be of comparable quality and/or price
and shall not be liable as a result of any difference.
5. There are no warranties on these Products other than as set forth in this Warranty, and no dealer, contractor, applicator,
distributor or other is authorized to change or add to this Warranty. We are not liable to you for a breach of any other written
or oral express warranties, such as those, if any, given to you by dealers, contractors, applicators, or distributors of the
Products. You agree that no action or inaction of Ply Gem shall constitute a waiver.
6. THIS IS THE SOLE WARRANTY FOR THE PRODUCTS, AND ALL OTHER WARRANTIES, INCLUDING OF MERCHANTABILITY
AND FITNESS FOR PURPOSE, ARE DISCLAIMED AND EXCLUDED. THIS IS YOUR EXCLUSIVE WARRANTY AND IS IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REMEDIES OR CLAIMS, IRRESPECTIVE OF SOURCE
AND PLY GEM’S NEGLIGENCE. WE EXCLUDE AND IN NO EVENT SHALL WE BE RESPONSIBLE FOR ANY LOSS OF USE,
LOST PROFIT, DIMINUTION IN VALUE, CONSEQUENTIAL, SPECIAL, INDIRECT, EXEMPLARY, PUNITIVE OR INCIDENTAL
DAMAGES OF ANY KIND. UNDER NO CIRCUMSTANCE SHALL WE BE LIABLE FOR AN AMOUNT EXCEEDING THE
PURCHASE PRICE OF THE AFFECTED PRODUCT. COURSE OF DEALINGS, CUSTOM AND USAGE, STATEMENTS, LABELS,
ADVERTISING AND PRODUCT REPRESENTATIONS OF ANY KIND SHALL NOT EXPAND THE SCOPE OF THIS WARRANTY.
7. Where these limitations are prohibited or otherwise altered by mandatory legal provisions, the warranty shall remain effective
to the full extent of the law. This Warranty gives you specific legal rights. You may also have other rights which vary from
state to state. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
8. Ply Gem Products are often designed and tested in accordance with required standard procedures established by industry
associations. These measure performance of sample products in a laboratory-type setting. To pursue consistency, Ply Gem
manufactures its products for sale utilizing the same methods and materials as in fabrication of a product for testing. All
product components and manufacturing processes, however, involve an inherent range of tolerance. These and other factors
can result in some variance among individual product performance.
THESE DEFINITIONS APPLY TO THE TERMS USED:
PURCHASE AND INSTALLATION PRICE means the sum of (a) the total original cost of the siding that is defective or otherwise being replaced,
plus (b) the total original cost of labor for the installation of siding that is defective or otherwise being replaced. If we cannot determine these
amounts from original documents, we will compute the purchase and installation price using (i) our suggested retail price in effect at the time
of the installation for the cost of material; (ii) labor rates prevailing in the area where the building is located at the time of installation; and (iii)
an estimated installation time for the cost of labor.
PRODUCTS means Aluminum Soffit, Aluminum Siding & Soffit Accessories, select Aluminum Trim Coil (except Economy Trim Coil) and
Aluminum Fascia manufactured by Ply Gem.
WEATHERING means changes caused by exposure to sunlight, rain, air pollution, variations in temperature and other atmospheric conditions.
HOW DO YOU REGISTER YOUR WARRANTY?
For all Ply Gem materials used on this installation project, one Application for Warranty Registration must be completed at plygem.com
or mailed within 30 days after original installation has been completed. Please mail it to Ply Gem, Ply Gem Warranty Registration
Department, P.O. Box 110100, Pittsburg, PA 15232. Failure to register the Warranty will not void the Warranty, but registration of this
Warranty confirms the date of purchase of our Products and assists Ply Gem in processing any Warranty claim you might have. This
confirmation is of benefit to you, especially if your original proof of purchase is lost. It is a good idea to retain your proof of purchase in
case it is needed if you submit a warranty claim.
HOW DO YOU TRANSFER YOUR WARRANTY?
You and subsequent Property owners may transfer this Warranty by providing written notice to us within 30 days after the date of
transfer of ownership. The notice should include the warranty registration number (if available), the address of the Property, the name
and mailing address (if different) of the new owners and the date of transfer. The notice should be sent to Ply Gem, Ply Gem Warranty
Transfer Department, P.O. Box 110100, Pittsburg, PA 15232. Failure to notify Ply Gem will not void the Warranty, but the notice will
assist Ply Gem in processing any warranty claim.
Warranty coverage upon transfer is as described in detail above. Upon any transfer of the property, your obligations become the
obligations of the new Property owners.
HOW DO YOU SUBMIT A WARRANTY CLAIM?
You must submit your claim in writing to us within the warranty period and within thirty (30) days of product failure.
To initiate a claim, you should contact our warranty services number at 1-800-962- 3563 to receive a warranty claims packet.
If you would like to submit a claim request in writing, please provide the following information: a description of the claimed Product
failure and the date the failure was discovered; the warranty registration number (if available); the date of original installation; proof
of status as property owner; proof of purchase; date and place of purchase; and your name, address and phone number. Written
claims should be sent to Ply Gem, Warranty Claims Department, 303 W. Major Street, Kearney, MO 64060 or fax your information to
816-426-8210.
Ply Gem will provide notification of any additional information and physical evidence that may be required to process your claim.
When a sample is required, it must be sent at the homeowner’s expense. In the event the homeowner wants the sample returned,
there will be a $25 handling fee.
Ply Gem shall have no obligation whatsoever without proper notice and an opportunity to respond. Upon proper notice, Ply Gem shall
be afforded the opportunity to inspect or take other action necessary to formulate a response.
ANY REPAIR OF THE PRODUCTS UNDERTAKEN WITHOUT PRIOR WRITTEN AUTHORIZATION FROM PLY GEM WILL VOID THIS
WARRANTY.
FACTS ABOUT THE INSTALLATION OF PLY GEM PERFORMANCE COLLECTION ALUMINUM SOFFIT,
ALUMINUM FASCIA AND ALUMINUM J–CHANNEL
We designed and manufactured Ply Gem Aluminum Soffit, Aluminum Fascia and Aluminum J-Channel to perform best when installed
by qualified applicators. While Ply Gem does not assume responsibility for installation of its products, installation instructions, best
practices and new techniques are made available to the professional applicator. You should discuss any product adjustments with
the dealer or applicator who did the work. These adjustments can best be made by the original dealer or applicator, since he or she is
most familiar with your particular installation.
Note: Direct contact of aluminum products with certain dissimilar materials or contact with water runoff from dissimilar materials is
likely to result in corrosion. Accordingly, care should be taken during installation to avoid contact of aluminum with dissimilar materials
including dissimilar metals (e.g., copper, zinc, steel, etc.), concrete, stucco, asbestos siding, pressure-treated/ pretreated lumber,
roofing materials or roofing systems containing metallic granules or strips, or corrosive non-metallic materials.
PLY GEM PERFORMANCE COLLECTION
ALUMINUM PRODUCTS WARRANTY
PLY GEM PERFORMANCE COLLECTION
ALUMINUM PRODUCTS WARRANTY