Instructions / Assembly

23
TROUBLESHOOTING GUIDE
SYMPTOM CAUSE SOLUTION
3. The valve cycles
continuously.
4. Loss of filter media
through the drain
line
5. Loss of water
pressure
6. Constant water
flow to the drain
Defective or shorted micorswitches
1. Excessive backwash/fast rinse flow.
2. The lower and/or upper distributor is
damaged.
2. Replace the distributor(s).
1. Mineral or iron build up in the filter tank.
2. Plugged lower and/or upper distributor.
3. Crushed lower and/or upper distributor.
4. Plugged riser pipe.
1. Drive motor failure.
2. Computer board failure.
3. Defective microswitch(es).
4. The valve body and timer are out of
synchronization.
4. Defective microswitch(es).
3. Replace the microswitch(es).
2. Replace the computer board.
1. Replace the drive motor.
4. Remove and clean the riser pipe.
3. Replace the distributor(s).
2. Remove the debris from the distributor(s).
1. Clean the filter bed and control valve.
Increase the regeneration frequency.
3. A leak between the riser tube and upper
distributor.
3. Verify that the riser tube is seated correctly
and is not cracked.
1. Verify that the backwash flow control is
installed and sized correctly.
Replace the microswitches.
If the troubleshooting guide did not resolve the unit’s symptoms, please contact us at 1-800-811-3504.