C T D I R E ACID NEUTRALIZER OWNERS MANUAL Part No: 37287 Rev: A 12/16
IMPORTANT NOTE: If there are any missing parts or damage due to shipping or any other issues, do not bring the unit back to the store. Please call us at 1-800-811-3504.
TABLE OF CONTENTS System Information ......................................................................................................................................4 Application limitations.....................................................................................................................................4 Pre-Installation Instructions ..........................................................................................................................
Congratulations on your purchase of a high quality water treatment system. SYSTEM INFORMATION POWER REQUIREMENTS The computer board receives power from an external wall-mount transformer, supplied with each system. Voltage: The voltage supplied to the computer board is 24V AC. Frequency: The line frequency is 50 Hz or 60 Hz. WATER PRESSURE A minimum of 20 psi of water pressure is required for proper operation of the system. The stated operating pressure range is 20 psi - 120 psi (138 kPa - 828 kPa).
Table 1 -- Filter Data Chart PRODUCT NAME PART NUMBER MEDIA AMOUNT ( DIAMETER X HEIGHT) Acid Neutralizer 1.0 35596 1.0 cuft 10 X 44 TANK SERVICE FLOW DRAIN FLOW RATE RATE 6.0 gpm 6.0 gpm Table 2 -- Order Number for the replacement media Product Name Replacement Media Order Number Acid Neutralizer Calcium Carbonate (90lbs./cu.
INSTALLATION INSTRUCTIONS 1. SAFETY PRECAUTIONS • To prevent accident or injury, do not hoist the unit over your shoulder. Use a hand truck to transport the unit. Note: Do not lay the unit on its side during transportation and/or installation. • Wear safety glasses and work gloves during installation and service. 2. TEST THE RAW WATER • Confirm that the chosen system is appropriate for your water conditions. 3.
• Connect the raw water pipe to the INLET pipe connection of the bypass valve. When looking at the front of the unit, the inlet is the pipe connection on the LEFT side of the valve. • Connect the treated water pipe to the OUTLET pipe connection of the bypass valve. When looking at the front of the unit, the outlet is the pipe connection on the RIGHT side of the valve. 8. PLUMBING GROUND CONNECTION • In some homes, metal piping may serve as a ground connection for the home electrical system.
Special Attention for situations where a Filter and a Softener are installed together: When a whole house filter and a softener are installed side by side, the only option is to run a separate drain line from each unit all the way to the point of termination. If this is not done, there is the potential for drain water from the filter to back feed through the softener and overfill the brine tank, especially when drain lines are run overhead.
CONTROL INFORMATION POWER ON LED A green LED is ON when power is applied to the control and the microprocessor is operating properly. SERVICE REQUIRED If the message “For Service Call” or “Service Required” displays in the window of the control without showing the time of day, the control valve has encountered a problem, such as failure to reach the proper position during regeneration. The valve, the motor assembly, and board must be checked to diagnose and fix this problem.
HOW TO PROGRAM THE INSTALLER’S LEVEL KEY BUTTONS: SCROLL BUTTON UP ARROW POWER DOWN ARROW To begin, verify that the control is in the Service Mode. Time of Day GL Remaining • Press the DOWN ARROW and hold it for 5 seconds; the control will display: System Check • Within 10 seconds, enter the following key sequence: DOWN ARROW DOWN ARROW SCROLL BUTTON DOWN ARROW The control is now in the Installer’s Level. Use the SCROLL BUTTON to advance through the different settings.
• To change the number, select YES; Press the UP or DOWN ARROW and then enter the service phone number. You may want to enter the Plumber’s Direct number 800-811-3504 or the number of a local service provider who assisted you. Press SCROLL to advance through the digits. After setting the number, press SCROLL to advance to the next settings 3. TIME OF DAY The control will display: Set Time of Day • Press the UP or DOWN ARROW to program the time of day.
• To adjust the resreve, press the SCROLL BUTTON. Use the UP OR DOWN ARROW to set the reserve capacity in increments to 10 gallons, upto 70% capacity of the bed. • To calculate the reserve capacity, take the number of people in the home and multiply it by 70 gallons per day. The reserve capacity will equal one day of water use. Example: 3 people X 70 gallons per day = 210 gallons (suggested reserve capacity) Press the SCROLL BUTTON to advance to the next setting. 3.
7. CYCLE 3 - FAST RINSE The control will display: FILL/RNS: 3 min • Press the UP or DOWN ARROW to change the length of the fast rinse. The setting range is 0 to 99 minutes (maximum limit). Note: In most applications, this setting will not need adjusting. Press the SCROLL BUTTON to advance to the next setting. To Exit Press Down Arrow Press the DOWN ARROW to exit the Installer’s Level.
UNDERSTANDING THE DIAGNOSTIC LEVEL To begin, verify that the control is in the Service Mode. Time of Day GL Remaining • Press the UP ARROW and hold it for 5 seconds; the control will display: Regen _ Days Ago The control is now in the Diagnostic Level. Use the SCROLL BUTTON to advance to each diagnostic. If no button is pressed within 5 minutes, the display will return to the Service Mode.
SYSTEM START UP INSTRUCTIONS 1. Confirm the system is plumbed in correctly: inlet on left, outlet on right. 2. If you made any mistakes, make the necessary corrections before continuing with startup procedure. 3. When turning the water back on to the house, leave system in bypass mode. Then turn the water on to the house and check for leaks. Run the cold water in bathtub to flush debris and air from lines. (Bathtubs do not have aerators that may plug with debris.) 4. Press the SCROLL button 2 times.
VALVE EXPLODED VIEW 1 3 2 4 5 6 7 8 37 9 10 11 12 13 14 21 19 20 15 16 17 43 18 42 39 41 36 40 31 30 23 35 24 32 33 25 34 26 27 28 29 16 38
VALVE PARTS LIST ITEM QTY PART NUMBER DESCRIPTION 1 1 70793 3/4 NPTF TO 1/2 ID HOSE MALE ELBOW (OPTIONAL) 2 1 75075 BACKWASH FLOW CONTROL 6.
CONTROL EXPLODED VIEW 4 6 5 10 9 7 2 3 1 8 12 20 3 14 13 11 22 17 16 18 19 21 15 18
CONTROL PARTS LIST ITEM QUANTITY PART NUMBER DESCRIPTION 1 1 38323 FRONT COVER ASSY SILVER 2 1 38752 BOARD ASSY FILTER WITH 2 LINE DISPLAY 3 3 70618 SCREW #4-24 X 3/8 LG SELF-THREADING 4 1 72519 FLOW METER SENSOR CABLE NGC 5 1 72134 HEYCO BUSHING, SR 5P-4 6 1 70971 POWER LEAD 7 1 70312 HEYCO BUSHING, SR 2P-4 8 1 70962 ELECTRONIC CONTROL BACKPLATE 9 3 71502 SCREW #8-18 X 3/8 LG, SELF-THREADING 10 4 71497 SCREW #10-16 X 1 LG, TYPE BT SS, SELF-THREADING 11 1 75156
BYPASS VALVE EXPLODED VIEW AND PARTS LIST BYPASS VALVE ASSEMBLY PART NUMBER 72668 20 ITEM QUANTITY PART NUMBER DESCRIPTION 1 2 72599 SCREW 6X32X1/2 TYPE 2 1 72580 BYPASS END CAP 541 3 1 13328 017 O-RING 8730 4 2 72584 RETAINING RING VS-15 5 2 71161 568-363 NUT, BYPASS VALVE 6 2 71162 568-364 RING, NUT RETAINER 7 2 71110 568-320 GASKET 8 1 72669 BYPASS BODY ROTARY 9 2 72585 O-RING 220 DURO 10 2 72586 O-RING 222 DURO 11 2 72583 SEAL BYPASS VALVE 12 2 72670
Tank Size DIMENSION A 10 X 44 10 1/2” DIMENSION B DIMENSION C 46” 51” 10" A 3" 15 3/4" C B 21
TROUBLESHOOTING GUIDE SYMPTOM 1. Untreated water to service 2. The unit fails to regenerate CAUSE SOLUTION 1. Open bypass valve. 1. Close the bypass valve. 2. Loss of filter media 2. Refer to SYMPTOM #4 3. The valve is in regeneration. 3. Wait for the regeneration to complete. 4. Excessive water use. 4. Check the frequency of regenerations. 5. The unit fails to regenerate. 5. Refer to SYMPTOM #2. 6. Capacity of filter media is exhausted. 6. Replace the filter bed. 7.
TROUBLESHOOTING GUIDE SYMPTOM CAUSE SOLUTION 3. The valve cycles continuously. Defective or shorted micorswitches Replace the microswitches. 4. Loss of filter media through the drain line 1. Excessive backwash/fast rinse flow. 1. Verify that the backwash flow control is installed and sized correctly. 2. The lower and/or upper distributor is damaged. 2. Replace the distributor(s). 3. A leak between the riser tube and upper distributor. 5. Loss of water pressure 6.
Water Treatment Systems Limited Product Warranty STATEMENT OF LIMITED PRODUCT WARRANTY Limited Warranty Coverage For Plumber’s Direct product(s) Softeners and Tank filters. The products are warranted to be free from defects in material and/or workmanship under normal use and service for the following: The Resin/Media tank and Brine tank (if applicable), will carry a ten (10) year warranty from the date of shipment. The valve body will also carry a (10) year warranty. The filter media is not warranted.
NOTES 25
C T D I R E Plumber’s Direct 101 S.
