Installation Instructions

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STORE. Call toll free: 1-800-545-5230 Monday thru Friday 8:00am - 5:00pm CST
5.
Troubleshooting
If a faucet installation doesn’t deliver water properly or leaks, finding the cause and fixing it can be easy.
Water leaks
from under-
neath the
handle body (3).
Improper
cartridge (7)
installation or
worn seals.
Problem: Cause: Action:
Remove the faucet
handle using an
allen wrench or
screwdriver (not
included).
Remove cartridge
nut and washer
with a wrench by
turning it counter-
clockwise.
Pull the cartridge
straight up from the
waterway.
Check for worn
o-rings or washers.
Re-install the cartridge
back into the waterway.
Uneven
water flow.
Aerator assembly
(13) is dirty or
improperly installed
Problem: Cause: Action:
Loosen the aerator
with a wrench. Use
a cloth to protect the
finish.
Remove the aerator
by turning it counter-
clockwise.
Remove any loose
dirt or debris from
the aerator assembly.
Replace the aerator
on the faucet. Wrench
tighten by turning
it clockwise.
Water leaks
from supply
lines (not
included).
Damaged or worn
water supply lines
or loose supply
line connections.
Problem: Cause: Action:
Check the water supply line connections
at the shut-off valve and the faucet shank
for any leaks.
Tighten the nuts slightly on the supply
lines with a wrench by turning them clock-
wise. Don’t overtighten any supply line
connections. NEVER install used supply lines
when installing a new faucet. ALWAYS use
new supply lines.