Full Product Manual

24
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
ODS/pilot lights
when control knob is
released.
1. Control knob is not fully
pressed in.
2. Control knob is not pressed
in long enough.
3. Equipment shutoff valve is
not fully open.
4. Thermocouple connection is
loose.
5. Thermocouple damaged.
6. Control valve damaged.
1. Press in control knob fully.
2. After ODS/pilot lights, keep control
knob pressed in 30 seconds.
3. Fully open equipment shutoff valve.
4. Hand tighten until snug, and then
tighten ¼ turn more.
5. Replace thermocouple.
6. Contact customer service.
Burner(s) does not
light after ODS/pilot
is lit.
too small.
3. Inlet gas pressure is too low.
Maintenance, page 21-22) or contact
customer service.
2. Contact customer service.
3. Contact your gas supplier.
Delayed ignition of
burner(s).
1. Manifold pressure is too low.
1. Contact your gas supplier.
2. Clean burner (see Care and Mainte-
nance, page 21-22) or contact customer
service.
during combustion. damaged.
2. Burner is damaged.
3. Gas regulator is damaged.
Maintenance, page 21-22 or contact
customer service.
2. Contact dealer or customer service.
3. Replace gas regulator.
during burner
combustion
1. Not enough air.
2. Gas regulator is defective.
3. Inlet gas pressure is too low.
1. Check burner for dirt and debris. If found, clean
burner (see Care and Maintenance, page
21-22.
2. Replace gas regulator.
3. Contact your gas supplier.
Gas odor during
combustion.
1. Foreign matter between
control valve and burner.
2. Gas leak. (See Warning
Statement at top of page 23).
1. Take apart gas tubing and remove foreign
matter.
2. Locate and correct all leaks (see “Check-
ing Gas Connections,” page 18).
Heater produces a
clicking/ticking noise
just after burner is lit
or shut off.
1. Metal is expanding while
heating or contracting
while cooling.
1. This is common with most heaters. If
service technician.