User's Manual

17
TRoUblesHooTIng
ISSUE SOLUTION
The speaker volume
controls are not working.
Change the volume from your Bluetooth
®
device.
If your music device is wired into the speaker, you
cannot change the volume through the speaker.
Check the battery level.
No LEDs illuminating
and no power.
Make sure the speaker’s MAIN POWER is turned on.
Make sure the speaker is charged.
Sound is too low/too
much distortion.
Adjust the speaker or Bluetooth
®
device volume level.
Turn off your Bluetooth
®
device’s equalizer.
Phone call not
answered by speaker.
Make sure your cellphone has HFP.
Verify that both devices are connected.
Restart the speaker to auto-connect with your
Bluetooth
®
device.
Music doesn’t play after
hanging up a call.
Press
to resume music.
Speaker doesn’t control
the music.
Make sure your Bluetooth
®
device has AVRCP.